PALM HARBOR, Fla.--()--Nationwide Title Clearing, Inc. unveils its newest web service feature for Lien Release clients, ReleaseLINK. This innovative new feature is in addition to existing web services and allows clients to be fully connected with NTC for lien release processing like never before. New features include advanced ability for data entry, quality control, exception file clearing and online order placement for releases and any needed county research.
ReleaseLINK is being offered to existing clients for no additional fee. New clients will also incorporate these new features as a standard value-added service for no additional cost beyond the standard lien release-processing fees.
Nationwide Title Clearing representative and Senior Vice President, Jeremy Pomerantz, had this to say about ReleaseLINK, “Nationwide Title Clearing has been working diligently for some time now to build several new web service features for our clients. ReleaseLINK is the first of many new web services to be released. Several other exciting new web services and features currently in development will be announced very soon. We are introducing ReleaseLINK during a time when the industry is in need of new ways to save money and improve business practices. We feel this new feature will be a welcome relief to our clients and the industry. We designed ReleaseLINK around a model to improve on our integrated client partnership approach and provide numerous cost saving opportunities for our clients.”
ReleaseLINK enhances NTC’s lien release processing and management service as well as TrackingLINK, NTC’s pre-existing web service for reporting, loan lookup and document image repository. Clients simply access ReleaseLINK through the Secure Client Access portal on the Nationwide Title Clearing website. Once logged in clients have the option to place new orders to NTC, perform full Data Entry, Exception Clearing, Quality Control or administrative actions. There is no software to download or any complicated training procedures, because ReleaseLINK is a simple self-service web feature with content-sensitive help that requires no updates or downloads.
ReleaseLINK’s Data Entry options include both complete full order entry and partial entry. ReleaseLINK is a user-friendly system for clients with built-in prompts to enter all the information necessary to prepare a release according to each unique county and state requirement. This advanced entry system was designed to remove the guesswork and difficulty from the process and includes online help content for every step of the way.
The ReleaseLINK Exception Queue feature allows clients to access loans that have been deemed an exception during the release process due to missing information required to prepare a recordable release or deemed an exception by the client. Clients now easily see all exceptions and the missing information fields are clearly visible. To resolve and clear the exceptions, clients simply enter in the information needed or request NTC to research and resolve the exception. Clients can more easily clear exceptions long before they go out of compliance. This is potentially the greatest area of cost savings and gained efficiencies for clients.
In today’s industry many clients are utilizing off-shore/outsourcing arrangements for some or all of their data entry and research or they may simply already have paid subscriptions to research and retrieval sources and therefore keep that process in house. Through utilizing ReleaseLINK, clients can now fully leverage that internal cost savings by accessing a web tool to easily and quickly enter the information obtained from their own sources directly into the NTC system from anywhere in the world for immediate processing.
All of the ReleaseLINK features include extensive Quality Control options for clients to validate information entered by their employees in ReleaseLINK to ensure 100% accuracy and improve methods to track internal accountability before any orders are finalized on all aspects of the process.
As part of the Quality Control features of ReleaseLINK, clients also have the ability to assign varied rights to different users of the ReleaseLINK system at their own discretion. This is helpful so that access rights can be permitted for key managers to have the ability to manage all processes and perform Quality Control and restricted for employees or other outside service companies that only need limited access. This added feature provides very important information security and data integrity safeguards.
Nationwide Title Clearing’s goal is to go beyond the service provider-client relationship and provide new innovative tools and excellent customer service to further the strategic partnerships with our clients for all services provided.
ABOUT NATIONWIDE TITLE CLEARING
Nationwide Title Clearing is the leading document and services provider for the residential mortgage industry’s top lenders, servicers and investors. NTC specializes in processing lien releases, assignments, MERS services, final documents, document retrieval, title policy retrieval and replacement, foreclosure collateral management, capital markets/hedge fund bundled services, imaging and other custom business solutions.
