DALLAS--()--Credit Solutions has completed an intensive, 3-day audit for compliance with the best-practice standards of The U.S. Organizations for Bankruptcy Alternatives (USOBA), a leading U.S. debt negotiation industry association dedicated to consumer protection.
“Our USOBA audits also are designed to reassure current and prospective clients that we are committed to the highest standards of professional conduct and business best-practices”
The company first earned USOBA certification in October 2008 via an independent audit by BSI Management Systems, a division of The BSI Group -- the accredited global registrar that works with organizations to assess the implementation and administration of their quality management systems and business processes.
To maintain USOBA certification, Credit Solutions’ sales, customer service and settlement operations are audited “top-to-bottom” annually to ensure they are continuing their commitment to USOBA’s standards of excellence, consumer protections and disclosures, and customer satisfaction.
“Our USOBA audits also are designed to reassure current and prospective clients that we are committed to the highest standards of professional conduct and business best-practices,” said Credit Solutions CEO Doug Van Arsdale.
According to the National Conference of State Legislatures, 41 bills have been introduced at the state level this year that would regulate debt settlement, credit counseling, and debt management programs. And despite changes in bankruptcy legislation that made filing for bankruptcy more difficult, record numbers of Americans have done so. USOBA members often are consumers’ last hope before bankruptcy.
About USOBA
USOBA is dedicated to providing its member companies with important, industry related information, including compliance requirements, as well as advocating on behalf of its membership for fair and appropriate industry regulation that maintains the utmost in consumer protection. USOBA members are provided a USOBA State Law Summary guide, the only one of its kind in the industry, to better ensure and promote national compliance. This guide contains the laws and regulations, state by state, and has been reviewed by regulators and legislators. For further information, please visit www.usoba.org.
About Credit Solutions
The nation’s debt settlement industry leader, Credit Solutions is recognized by the American Business Awards for the "Best Customer Services Department in Financial Services" and won a 2009 Red Herring 100 North America Award for its custom online technology. Since its founding in 2003, the company has settled more than $1 billion in consumer debt, helping over 250,000 Americans achieve debt freedom. For more information, see www.creditsolutions.com. En español: http://espanol.creditsolutions.com/. Follow us on Twitter at www.Twitter.com/smartsavingtips. Or call toll-free: (800) 353-7630.
