Nortel BCM50 and BCM450 Release 5.0 Training Available from Global Knowledge

CARY, N.C.--(EON: Enhanced Online News)--Global Knowledge today announced the availability of new Nortel training courses for telecom personnel who install, configure, operate, maintain, or support Nortel Business Communications Manager 50 (BCM50) and Business Communications Manager 450 (BCM450) Release 5.0 systems.

The five-day BCM50 and BCM450 Release 5.0 Installation, Initial Configuration, and Messaging (6045) course is designed for installation technicians and administrators who install and perform initial configuration on Nortel BCM50 and BCM450 Release 5.0 systems. Students will learn about BCM50 and BCM450 Release 5.0 system hardware components, installation, and initial configuration. They will learn to set up accounts and privileges and to configure telephony resources, trunks, target lines, and VoIP gateways. Students will learn to use CallPilot Manager to set system properties, and they’ll learn to configure CallPilot mailboxes, Auto Attendant, and Custom Call Routing. This BCM50 and BCM450 Release 5.0 course is available in Global Knowledge classrooms and live over the Internet in virtual classrooms.

In BCM50 and BCM450 Release 5.0 System Configuration and Maintenance (6046), a three-day course designed for technicians and administrators who operate and maintain BCM50 and BCM450 Release 5.0 systems, students will learn to configure system settings, sets, and services. They will learn to monitor and analyze system status and performance and to perform system management tasks. Students also will learn to upgrade BCM software and to configure VLANs. BCM50 and BCM450 Release 5.0 System Configuration and Maintenance (6046) is available in Global Knowledge classrooms and live over the Internet in virtual classrooms.

BCM50 and BCM450 Release 5.0 Sales Engineering Solutions (6027), a two-day course available live over the Internet in a virtual classroom, is designed for sales engineers responsible for pre- and post-sales support of BCM. Through lecture, discussion, and a case study, students will learn to determine the requirements needed to properly implement BCM50 or BCM450. They will examine BCM architecture components and applications, evaluating them to determine the appropriate solution to meet a customer’s needs.

BCM50/450 Release 5.0 Delta (6054), a three-hour virtual classroom e-learning course, is designed for installation technicians and customer service personnel who need to understand the differences between BCM450 Release 1.0/BCM50 Release 3.0 and BCM50/450 Release 5.0.

For more information on Nortel BCM50 and BCM450 Release 5.0 training available from Global Knowledge, visit www.globalknowledge.com/nortel.

About Global Knowledge

Global Knowledge is the worldwide leader in IT and business skills training. We deliver via training centers, private facilities, and the Internet, enabling our customers to choose when, where, and how they want to receive training programs and learning services.

Our core training is focused on Cisco, Microsoft, Nortel, VMware, Red Hat, business process improvement, and leadership development. Our IT courses include networking, programming, operating systems, security, and telephony. Our business skills courses feature project management, ITIL, people management, and business analysis. Our more than 1,200 courses span foundational and specialized training and certifications.

Founded in 1995, Global Knowledge employs more than 1,300 people worldwide and is headquartered in Cary, N.C. The company is owned by New York-based investment firm Welsh, Carson, Anderson, and Stowe. Learn more at www.globalknowledge.com.