How Fortune 500 Companies Use One-to-One Communications to Elicit Customer Response – A Varolii Webinar

SEATTLE--(EON: Enhanced Online News)--The vast amount of phone calls, emails and text messages the average consumer receives has greatly impacted the communication results companies are experiencing today. When it's far easier for customers to hit the 'delete' or ignore' buttons than respond to an important message, how do companies rise above the noise to make that vital connection?

In this complimentary 15-minute Webinar, Varolii Corporation will share how some Fortune 500 companies are successfully communicating with each individual customer to elicit greater response rates and build stronger relationships.

WHEN: Wednesday, Jan. 27, 2:00 – 2:15 p.m. EST / 11:00 – 11:15 a.m. PST

WHAT: A complimentary 15-minute Webinar discussing the smartest strategies for getting customers to respond to valuable communications from companies.

Specific topics include:

Case Studies – Learn what several Fortune 500 companies are doing right now to build smart one-to-one communications with their customers
The Role of Cross-Channel Communications – How technology allows companies to use various channel combinations, like voice, email and text, to communicate with customers
Incorporating Customer Preferences – By storing unique communication preferences for individual customers based on historical response patterns, companies can create truly personalized messages

WHO: Randal Hisatomi, director of Decisioning Products, Varolii Corporation. Hisatomi has nearly 20 years of experience in product management, customer service and business technology consulting. As director of Decisioning Products at Varolii, he is responsible for several key product initiatives, such as cross-channel communications, group and individual decisioning, and platform integration. Hisatomi graduated from the University of Michigan with a bachelor’s degree in computer engineering.

REGISTER: https://www.varolii.com/en/go/2010/webinar.aspx?v=1