Sitel Named to The Global Outsourcing 100 List for the Fifth Consecutive Year

NASHVILLE, Tenn.--(EON: Enhanced Online News)--Sitel, a leading global business process outsourcing (BPO) provider, today announced that for the fifth consecutive year it has been named to The Global Outsourcing 100 list.

“This recognition demonstrates how well our focus on meaning more to our customers is resonating in the industry. With this strategy, Sitel provides business impacting solutions to our clients, helping them drive greater value from their customer relationships.”

Chosen by the International Association of Outsourcing Professionals (IAOP), the Global Outsourcing 100 recognizes the world’s best outsourcing service providers based on applications judged by an independent panel of judges. Companies were judged on four critical characteristics; size and growth, customer references, organizational competencies and management capabilities. The list includes the biggest and best companies from around the world that provide the full spectrum of outsourcing services. Being included consecutively for the last five years indicates that Sitel’s leading position in this global outsourcing arena has been recognized by industry experts and organizations.

“As the economy recovers, partnering with the world’s best outsourcing providers and advisors will be more important than ever, said IAOP Chairman Michael Corbett and chair of the judges’ panel. “The Global Outsourcing 100 and The World’s Best Outsourcing Advisors help companies easily identify those partners that will help them emerge as leaders.”

“We are honored to be named to this select list of global outsourcing companies for the fifth year in a row,” said Bert Quintana, president of Sitel. “This recognition demonstrates how well our focus on meaning more to our customers is resonating in the industry. With this strategy, Sitel provides business impacting solutions to our clients, helping them drive greater value from their customer relationships.”

Relative rankings, selection process details and company strengths will appear in a special advertising section of the May 3, 2010 issue of FORTUNE magazine.

About IAOP

The International Association of Outsourcing Professionals® (IAOP®) is the global, standard-setting organization and advocate for the outsourcing profession. With more than 100,000 members and affiliates worldwide, IAOP helps companies increase their outsourcing success rate, improve their outsourcing ROI, and expand the opportunities for outsourcing across their businesses. To learn more, visit www.outsourcingprofessional.org.

About The Global Outsourcing 100

The International Association of Outsourcing Professionals® (IAOP®) is in its fifth year of compiling its annual ranking of the world’s best outsourcing service providers and advisors – The Global Outsourcing 100. As part of The Global Outsourcing 100, IAOP also introduced a new list in 2009, The World's Best Outsourcing Advisors.

The Global Outsourcing 100 and its sub-lists are essential references for companies seeking new and expanded relationships with the best companies in the industry. The lists include companies from around the world that provide the full spectrum of outsourcing services — not just information technology and business process outsourcing, but also facility services, real estate and capital asset management, manufacturing and logistics. They include not only today’s leaders, but tomorrow’s rising stars.

The World's Best Outsourcing Advisors is geared specifically to companies that are outstanding global outsourcing advisors and consultants. In addition to being part of The Global Outsourcing 100, the new list of advisors ranks the top consultant, legal and related advisory firms globally, and is a valuable reference tool for companies needing expert advice and guidance with their outsourcing projects.

About Sitel

Sitel is a global Business Process Outsourcing (BPO) leader. The company meets clients’ customer care and transaction processing needs through 60,000 associates in 27 countries. Sitel provides world-class solutions from on-shore, nearshore and offshore locations across 140+ facilities throughout North America, South America, EMEA and Asia Pacific. The company’s award-winning services provide clients with the strategic insight, scale and diversity of offerings to ensure the best return on their customer investment. The company is privately held and majority owned by Canadian diversified company, Onex Corporation. For more information, please visit www.sitel.com.