USAA Bank Named Best-in-Class for Mobile Banking

Excellence in Meeting Customers’ Needs Nets USAA Honors for Second Consecutive Year

SAN ANTONIO--(EON: Enhanced Online News)--USAA Federal Savings Bank was named “Best in Class” for mobile banking for the second year in a row by Javelin Strategy & Research. USAA Bank received this rating for excelling in meeting the needs of its members – current or retired military personnel and their families – who, because of the nature of their profession, lead a mobile lifestyle.

“USAA scored top grades in all three categories we evaluated because it clearly designed its offering for members who are on the go either in their daily lives or while on military assignments”

The rating is part of a new Javelin Strategy & Research Report, “2010 Mobile Banking Scorecard – Shift in Smartphone Ownership Calls for a Shift in Focus: How 19 Top Financial Institutions Compare on Mobile Channel Retail Delivery.”

A leader in mobile banking, USAA was the first bank in the nation to offer remote-deposit capture capability, USAA Deposit@Mobile^®, which allows members to deposit checks with their smartphones – anywhere, anytime. In August 2010, USAA launched its Auto Circle™ and Home Circle™ programs, which feature mobile applications that are designed to help USAA members conveniently find, finance and insure their vehicles and homes through one source.

“USAA scored top grades in all three categories we evaluated because it clearly designed its offering for members who are on the go either in their daily lives or while on military assignments,” said Javelin Senior Analyst Mark Schwanhausser. “USAA’s features drive home the practicality of mobile banking. It provides applications and access so that members can bank no matter whether they are toting iPhone, Android or a BlackBerry. And its marketing highlights how USAA’s mobile banking can make it easier and more secure than ever to monitor and manage your money. That’s a winning combination.”

“We’re honored to be named ‘Best in Class’ in mobile banking,” said David Bohne, president of USAA Bank. “We are committed to making life easier for our members and we will continue to leverage technology to provide them with the convenience, peace of mind and world-class service they deserve.”

To learn more about the Javelin report, visit http://www.mobile-financial.com/node/11837/USAA-Federal-Savings-Bank-Ranked-Best-in-Class-in-Mobile-Banking-for-Second-Year-in-a-Row.

About USAA

USAA provide insurance, banking, investment and retirement products and services to 7.7 million members of the U.S. military and their families. Known for its legendary commitment to its members, USAA is consistently recognized for outstanding service, employee well-being and financial strength. USAA membership is open to all who are serving or have honorably served our nation in the U.S. military – and their families. For more information about USAA, or to learn more about membership, visit USAA.com.