Aptela Extends VoIP Market Leadership with New Call Control Functionality

Company’s v5.3 Release Offers Ultimate Control to Manage Business Communications

HERNDON, Va.--(EON: Enhanced Online News)--Aptela, a leading provider of business-class VoIP phone services to small businesses, teleworkers and mobile workers nationwide, today announced the availability of Aptela v5.3, the latest release of the company’s cloud-based calling platform. Aptela v5.3 offers businesses the ultimate control to manage their business communications.

“With the release of Aptela v5.3, our customers now have the enhanced call control capabilities they need to easily manage their business communications, no matter their location”

“With the release of Aptela v5.3, our customers now have the enhanced call control capabilities they need to easily manage their business communications, no matter their location,” said Ann Santorios, Vice President of Product and Business Development for Aptela. “We are pleased to continue to offer the latest innovations in calling functionality to meet the needs of small businesses and mobile workers on-the-go.”

Major enhancements delivered in v5.3 include:

• Find Me List Management – Allows users to easily create and manage a Find Me List within Aptela’s intuitive User Dashboard.
• Follow Me – Temporarily overrides an established Find Me List, redirecting all calls to a designated phone number or extension. This provides users with the ability to quickly change their standard Find Me List to be reachable at one specific number; perfect for unexpected situations such loss of reception on a mobile phone and needing to redirect calls to an alternate number.
• Do Not Disturb – Temporarily overrides a Find Me List, redirecting all calls to voicemail.
• Smart Find Me List – Granting the ultimate power over how calls reach users, Find Me Lists can be created for designated contacts, colleagues or department calls. Many customers use this as a shortcut for their bosses, VIP customers or family members.
• Department Recording – Expands call recording to Departments, allowing a business to enable/disable call recording at the department level. This is an ideal tool for coaching and training.
• Firefox Plug-in – Provides users with click-to-call capabilities. The plug-in adds the Aptela icon right to the Firefox toolbar, allowing access from one’s browser. Firefox is a trademark of the Mozilla Foundation.

As an innovator of hosted PBX and VoIP, Aptela gives small businesses the tools required to intuitively manage and take control of their business communications through VoIP phone systems. Written in Erlang/OTP, and using CouchDB as its data store, the v5 platform demonstrates the power of cloud computing with horizontal scaling, robust fault-tolerance and a remarkably high degree of concurrency. The platform delivers a robust set of APIs that unifies communications for Aptela’s customers by integrating calling into their existing business processes. All combined, Aptela has rebuilt the new platform from the ground up utilizing the technologies best suited to deliver a high quality customer experience.

Aptela v5.3 is the latest release of Aptela’s innovative calling platform. Learn more about Aptela v5.3 and the company’s business-class VoIP phone service by visiting www.aptela.com/aptela5.

About Aptela

Aptela is a leading business-class VoIP service provider, answering the communication and collaboration needs of small businesses and mobile workers nationwide who seek a robust and easy-to-use solution. Aptela's v5 calling platform is extensible by design and easily integrated into the workflow of today's entrepreneurs and increasingly mobile workforce. Unlike traditional telephone systems that are tied to a physical location, Aptela's VoIP phone service is delivered from the cloud and its features can be accessed – anywhere, anytime – through the Internet, traditional wire-line or mobile networks. Aptela was recognized as a 2010 Deloitte Technology Fast 500 company for the third consecutive year with a #197 ranking amongst telecommunications/network providers. The company also received TMC’s 2010 Internet Telephony Product of the Year award. Aptela is headquartered in Herndon, Virginia. For more information, visit www.aptela.com or call us at 800.994.4496. Follow us at www.twitter.com/aptela.