Technology Plays a Key Role in Improving Document Review in E-Discovery, According to Xerox Survey

NEW YORK--(EON: Enhanced Online News)--Attorneys who use technology for document review to prepare for legal and regulatory proceedings can save money and significantly improve the quality of the process, according to a survey by Xerox Corporation (NYSE: XRX).

“Using new technologies like automated document classification can make document review easier, faster and more accurate”

Seventy-two percent of those surveyed who use Automated Document Classification (ADC) solutions saved time and 64 percent said it was more cost efficient. ADC combines an attorney’s expertise with computerized review technology to categorize documents. Of the 112 attorneys who participated in the survey, of those using ADC:

60 percent said it improves consistency
53 percent said it allows for more accurate budget planning
46 percent said it improves accuracy.

But fewer than one-third of the attorneys asked said they have used ADC solutions, such as Xerox Litigation Services’ CategoriX to classify documents. CategoriX combines input from a legal team with technology to automatically categorize documents, reducing the amount of data that a person needs to review. For those that don’t use ADC, more than one-third said it’s because of concerns over the cost and resources. However, as the survey reveals those who use ADC realized significant savings.

“Using new technologies like automated document classification can make document review easier, faster and more accurate,” said Randall Burrows, vice president and general manager of Xerox Litigation Services. “Clients that use automated document classification are better able to manage the increased volumes of data in e-discovery. The result: they save time and money and can put less resources on document review and more focus on creating winning legal strategies.”

Recent projects with CategoriX, support the survey’s findings. A Global 50 corporation saved 67 percent in the cost of a review involving 2 million documents with CategoriX classifying 93 percent of the documents.

All of those surveyed agreed that it’s important to limit the number of documents that need to be reviewed and the time spent reviewing them without compromising accuracy. Almost half (42 percent) of legal professionals agree that technology is the key to improving document review.

Voted ‘Best eDiscovery Provider’ in 2010 by the New York Law Journal – Xerox Litigation Services is one of the world’s largest providers of electronic discovery and litigation support services. With more than 2 billion pages of hosted data, 20,000 client users and 250 employees, XLS is the trusted partner of leading corporations and their law firms, streamlining the e-discovery process from collection through production. Xerox Litigation Services’ industry leading OmniX™ review platform and CategoriX technology enable Xerox to efficiently and effectively manage the most complex, voluminous discovery projects from beginning to end.

Survey Methodology: The survey was conducted by Acritas Research in October and November 2010. Results of any sample are subject to sampling variation.

About Xerox

Xerox Corporation is a $22 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services, Xerox provides the essential back-office support that clears the way for clients to focus on what they do best: their real business. Headquartered in Norwalk, Conn., Xerox provides leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Through ACS, A Xerox Company, which Xerox acquired in February 2010, Xerox also offers extensive business process outsourcing and IT outsourcing services, including data processing, HR benefits management, finance support, and customer relationship management services for commercial and government organizations worldwide. The 136,000 people of Xerox serve clients in more than 160 countries. For more information, visit http://www.xerox.com, http://news.xerox.com, http://www.realbusiness.com or http://www.acs-inc.com. For investor information, visit http://www.xerox.com/investor.