24/7 Customer Appoints New Managing Director for Europe

LONDON--(EON: Enhanced Online News)--24/7 Customer, Inc., the leading predictive experience solutions provider (www.247customer.com), today announced the appointment of Mike Hughes as its Managing Director for Europe. Mr. Hughes will be leading 24/7 Customer’s strategy, sales and client engagements for Europe.

“With the future of customer service exploding to online experiences, it certainly is the right time to be part of this phenomenon.”

Mr. Hughes joins 24/7 Customer with over 20 years of rich experience in Customer Management, Change Leadership and IT. He has held several leadership positions, including CEO, Orange India Services Ltd; Vice President, Customer Service and Vice President, Transformation at Orange/FT Group; as well as Managing Director at BskyB.

24/7 Customer’s CEO Mr. PV Kannan said, “We are delighted to welcome Mike to 24/7 Customer. Mike joins us at a time when we are transforming online customer service for European consumers through our unique predictive experience solutions. His rich knowledge, experience and leadership in customer service strategy and operations in Europe, strengthens our position as a transformative player in customer interactions.”

”I am excited about the opportunity to work with an innovative company like 24/7 Customer”, said Mr. Hughes. “With the future of customer service exploding to online experiences, it certainly is the right time to be part of this phenomenon.”

24/7 Customer has been providing customer service solutions to the European market since 2002 and manages over 25 million customer interactions for leading brands in the UK.

About 24/7 Customer

24/7 Customer, headquartered in Campbell, CA, is the #1 managed services provider of online predictive customer experience solutions. We transform and manage online sales and service experiences, delivering the highest customer experience results at the lowest cost. 24/7 Customer owns and delivers specific outcomes in online sales and service for Fortune 500 companies through "px Solutions”, which consists of cloud-based, predictive experience software integrated with global contact center operations. We manage over 120 million interactions through our contact center operations and have transformed over 20 million of these interactions into predictive experiences. Today, 24/7 Customer is the No. 1 partner in customer interactions for 90% of our clients and employs over 9,000 people worldwide. For more information, please visit: http://www.247customer.com