DEDHAM, Mass.--(here for more information).)--Reflexis Systems, Inc. announced today it has expanded its professional services organization and made two executive promotions to support its growing customer base. Reflexis also announced 19 successful implementations of its workforce management solutions for retailers operating a total of 29 brands in the past 18 months. Reflexis solutions were successfully implemented in a variety of retail categories including grocery, Everyday Low Price, pharmacy/drugstore, convenience/gas, specialty, and recreation/outdoor living. In a previous announcement, the company said it achieved a record number of customer wins in the first half of 2012 (click
“The methodology they have developed enables us to repeatedly implement Reflexis solutions with great predictability, reliability, and scalability. In their expanded roles, they will ensure that the same discipline and best implementation practices are employed by our growing professional services group to continue our track record of successful implementations.”
Highlights of successful implementations:
- A grocery chain with more than 300 supermarkets, in all stores as well as its corporate help/support operations and Distribution Centers
- An Everyday Low Price retailer with several thousand stores in the U.S.
- A drugstore chain with several thousand stores in the U.S.
- A convenience/gas store chain with more than 1,000 stores in the U.S.
- A top 5 recreation/outdoor living retailer in the U.S.
- A top 2 auto parts and accessories retailer in the U.S.
To support its growing customer base, Reflexis has promoted two senior professional services directors, Venu Challa and Murali Viswanathan, to the positions of Vice President, Professional Services. Both will report to Narayana Raghupathy, Senior Vice President, Operations and Professional Services. Reflexis has also added new implementation, customer support, software engineering, and business analysts to its professional services organization and plans to hire additional people in the future.
“Venu and Murali have led an exceptional number of complex enterprise software implementations for retailers with thousands of stores in the shortest time scales — months not years,” said Mr. Raghupathy. “The methodology they have developed enables us to repeatedly implement Reflexis solutions with great predictability, reliability, and scalability. In their expanded roles, they will ensure that the same discipline and best implementation practices are employed by our growing professional services group to continue our track record of successful implementations.”
About Reflexis Systems, Inc.
Reflexis is the pioneer in workforce management/task execution solutions that enable retailers to execute their strategy flawlessly and uncover profit. The Reflexis platform of integrated task management, KPI/compliance, time and attendance, and labor scheduling (including budgeting and forecasting) solutions enables retailers to align store labor/activities to corporate goals and institutionalize best-practice response to real-time metrics.
For the past 12 years, more than 180 of the world's best retailers in multiple vertical categories have reported dramatic improvements in store-level compliance with corporate strategies; higher productivity of merchandising, field, and store employees; and increased revenue and profitability after implementing Reflexis workforce management solutions. The Reflexis Adaptive Execution platform (patent pending) synchronizes store-level activities with real-time customer demand. Stores can systemically execute best practices to provide a greater quality of customer engagement, leading to higher revenues.
Reflexis Systems, Inc. is privately held and headquartered in Dedham, Massachusetts and has offices in London, the Netherlands, and India. For more information, visit www.reflexisinc.com. Follow Reflexis on LinkedIn, Facebook, and Twitter: LinkedIn | Facebook | Twitter