SENECA FALLS, N.Y.--(ITT’s Goulds Pumps has been chosen as the most preferred pump brand by readers of Chemical Processing magazine.)--For the ninth consecutive year,
“This honor is an example of ITT’s portfolio of products, commitment to customer satisfaction and determination to continually improve on our 160-year heritage of excellence.”
ITT’s Goulds Pumps is the No. 1 choice in the centrifugal pumps category in Chemical Processing magazine’s 2012 Readers’ Choice Awards survey, which received 1,157 responses. ITT’s Goulds Pumps was the top choice with 34 percent of the respondents who identified a pump brand – compared to 9 percent for its nearest competitor – a gain of 3 percent from 2011.
The survey’s introduction explained that in addition to experience, many of the respondents noted they chose products based on knowledgeable local technical support and prompt, efficient customer service. Other factors that helped companies achieve recognition include a wide range of reliable, quality products; easy access to information via the Internet; and up-to-date technology offerings.
“We are pleased to be consistently rated by readers of Chemical Processing as the best in the industry,” said John Manna, vice president of global marketing for ITT’s Goulds Pumps brand. “This honor is an example of ITT’s portfolio of products, commitment to customer satisfaction and determination to continually improve on our 160-year heritage of excellence.”
ITT’s Goulds Pumps is a leading manufacturer of pumps for a wide range of industrial markets – including chemical, mining, oil and gas, power generation, pulp and paper, and general industry. As the first manufacturer to make digital monitoring standard on every process pump, ITT’s Goulds Pumps continues to lead the industry in both mechanical pump design and the adoption of smart technologies.
Results of the full 2012 Chemical Processing magazine survey can be found here.
ITT is a diversified leading manufacturer of highly engineered critical components and customized technology solutions for growing industrial end-markets in energy infrastructure, electronics, aerospace and transportation. Building on its heritage of innovation, ITT partners with its customers to deliver enduring solutions to the key industries that underpin our modern way of life. Founded in 1920, ITT is headquartered in White Plains, N.Y., with employees in more than 15 countries and sales in more than 125 countries. The company generated 2011 revenues of approximately $2 billion.