RYE BROOK, N.Y.--(Broadview Networks has been ranked 28th on this year’s InformationWeek 500, an annual list of the top technology innovators in the U.S. The rankings were revealed last night at the gala awards ceremony at the InformationWeek 500 Conference, which took place at the St. Regis Monarch Beach Resort in Dana Point, Calif.)--
“The InformationWeek 500 has recognized the most innovative users of business technology for 24 years, and this year’s innovations were particularly impressive”
This is the third year in a row that Broadview has been recognized by the IW500 as a Top Technology Innovator. In 2010, Broadview received the honor for its innovative e-Care Enterprise customer self-service portal, and again in 2011 for CustView, its cross-functional analytics application, which provides each department with up-to-the-minute critical customer information.
This year, Broadview has received the prized industry recognition for its intelligent Task Manager application, which provides a comprehensive, real-time graphical picture of each customer order and the subsequent steps required for completion. Employees use Task Manager to view order statuses and receive, schedule and complete order steps, and managers use it to monitor order progress and efficiency, and to ensure that deadlines are met on time.
“We’re honored to be recognized by IW500 for the third year in a row and even more thrilled to achieve such a high ranking,” said Broadview’s chief technology officer and chief information officer, Ken Shulman. “We strive to continually improve the technology and design of applications that will benefit customers, employees and trading partners such as agents and vendors. The Task Manager was created to give our employees a better way to track and fulfill orders, which accomplishes the ultimate goal of more effectively serving our customers.”
“The InformationWeek 500 has recognized the most innovative users of business technology for 24 years, and this year’s innovations were particularly impressive,” said Rob Preston, InformationWeek’s editor in chief. “What the editors looked for are unconventional approaches—new technologies, new models, new ways of grabbing business opportunities and solving complex business problems with IT.”
InformationWeek identifies and honors the nation's most innovative users of information technology with its annual 500 listing, and also tracks the technology, strategies, investments, and administrative practices of America’s best-known companies. Past overall winners include PACCAR Inc., The Vanguard Group, CME Group, National Semiconductor, Con-Way, and Principal Financial Group. The InformationWeek 500 rankings are unique among corporate rankings as it spotlights the power of innovation in information technology, rather than simply identifying the biggest IT spenders.
Additional details on the InformationWeek 500 can be found online at http://www.informationweek.com/iw500/.
About Broadview Networks (www.broadviewnet.com)
Broadview Networks is a network-based business communications provider serving customers with local and long-distance voice and data communications, premises-based and patented hosted VoIP systems, data services and a full suite of managed and professional services. They also provide an innovative portfolio of bundled, hosted IP phone and cloud computing services designed to meet the unique application requirements of diverse workforce groups. Its customers benefit from award-winning customer service, including a Web-based account management tool and a primary point-of-contact for real-time, personal customer care.
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