DENVER--()--ALPS Fund Services (ALPS), a leading provider of third-party administration services to the alternative asset management industry, today announced that its clients have again ranked ALPS among the world’s top hedge fund administrators.
“clients have praised this and [are] very happy with this.”
ALPS was Top Rated in six categories in Global Custodian’s 2012 Hedge Fund Administration Survey:
- Clients with Less Than $100M in Assets
- Clients with $100M to $1B in Assets
- Single Strategy Managers
- Multi-Strategy Managers
- Single Provider
Global Custodian’s 17th Annual Hedge Fund Administration Survey results were calculated based on 1,293 responses and rated 35 service providers worldwide on Client Service, Value, Fund Accounting, Audit Support, Investor Services, Investor Reporting, Compliance, Middle Office, Technology and several other services unique to the hedge fund industry.
ALPS received a Best in Class rating by their clients in 62 different service categories including every category in which they were rated for clients with $100M to $1B in Assets.
When commenting on ALPS’ results in the survey, Global Custodian noted that “a first year under new ownership ends in triumph,” adding that “the potentially disruptive effects of a corporate transaction fail to disturb seamless operations and responsive service.”
ALPS’ clients were asked to comment on service levels and one remarked, “Great people who care about their clients and turn around everything fast.” Another added that “ALPS does an excellent job; we are quite pleased with their service.” When rating ALPS’ technology, a client singled out the “excellent online investor report,” adding that “clients have praised this and [are] very happy with this.”
“We were honored to be Top Rated by Global Custodian for the third consecutive year,” said Mike Procter, Senior Vice President and Director of Business Development. “It is a real compliment from our clients to be consistently recognized as one of the industry’s best.”
“Our top ranking year in and year out is a testament to our people and their commitment to client service,” adds Paul Garvey, Senior Vice President and Director of Operations. “We meet with our clients on a regular basis to discuss expectations and results and listen closely to their feedback to ensure that each and every one of them is receiving world class service.”
A wholly owned subsidiary of DST Systems, Inc., headquartered in Denver with offices in Boston, New York, Seattle, and Toronto, ALPS is a 27-year-old financial services firm focused on asset servicing and asset gathering. With more than 400 employees, over 200 clients, and an executive team that has been in place for over 18 years, ALPS continues to actively promote all of its various business segments, from asset servicing through ALPS Fund Services, Inc. to asset gathering through ALPS Distributors, Inc. and ALPS Advisors, Inc. As of June 30, 2012, the firm managed more than $6.6 billion in assets and provided servicing to more than $338 billion in client assets. For more information about ALPS and the services available, visit www.alpsinc.com, and for additional information about ALPS products, visit www.alpsfunds.com.