LIVONIA, Mich.--()--The Bartech Group (Bartech), a leader in global workforce management solutions, announced today it has been named a top performer among MSP buyers by the Staffing Industry Analysts (SIA) net promoter survey, for the third consecutive year, in their annual Customer Loyalty Survey.
“Staffing Industry Analysts recognizes Bartech as a 2012 MSP Top Performer. The survey was conducted from July 2012 – August 2012, top performers were voted on by 167 buyer corporations who ranked MSP’s based on net promoter score”
Surveys were sent to more than 20,000 buyers and suppliers, with a participation rate of 241 buyers representing 167 distinct companies. The survey asks buyers of MSP services to reply based on their customer satisfaction level. Out of the 40+ MSPs considered, Bartech is the only company recognized all three years that SIA has been conducting this survey.
“Staffing Industry Analysts recognizes Bartech as a 2012 MSP Top Performer. The survey was conducted from July 2012 – August 2012, top performers were voted on by 167 buyer corporations who ranked MSP’s based on net promoter score,” stated Bryan Pena, VP Contingent Workforce Strategies and Research, Staffing Industry Analysts.
This is a prestigious award as recognition is limited to the top four MSP’s, based on the survey results. Only scores ranked 9 or 10 out of 10 are counted positively, and any scores below six are considered detractors. Results will be published publicly at the annual Contingent Workforce Strategies conference in San Diego in late September.
“We are honored to be consistently recognized by SIA, and very proud to be the ONLY MSP to win for three consecutive years,” said David Barfield, Bartech CEO. “Our clients have spoken, and this acknowledgment speaks to the dedication and hard work of the employees that make our company great. Bartech’s commitment to our clients is recognized by this rating, as it is bestowed by the very people procuring our services and working with us day-to-day".
Bartech is an industry-leading professional services firm delivering managed and staffing solutions to Global 1000 firms. Managing more than 26,000 daily work assignments and over $2 billion in annualized spend, Bartech helps clients improve their market position through greater efficiency, transparency and reduced operational risks. With a 35-year proven track record, Bartech continues to receive top industry recognition for its global solutions. Learn more at www.bartechgroup.com.
About Staffing Industry Analysts
SIA is the global advisor on contingent work. Known for its independent and objective insights, the company’s proprietary research, award-winning content, data, support tools, publications and executive conferences provide a competitive edge to decision makers who supply and buy temporary staffing. Founded in 1989 and acquired by Crain Communications Inc. in 2008, the company is headquartered in Mountain View, California, with offices in London, England.