InterCall Upgrades Virtual Events iPad App

Free Application Now Provides Full Access and Interactivity to Mobile Attendees of Webcasts and Virtual Environments

CHICAGO--(BUSINESS WIRE)--InterCall®, a subsidiary of West Corporation and the world's largest conferencing and collaboration services provider, today announced the release of upgrades to its mobile application portfolio, Virtual Events, for the Apple iPad.

“IDC is predicting that mobile workers will make up 37 percent of the global workforce by 2015”

Virtual Events for Apple® iPad®, available through the Apple App Store, provides attendees with multi-content views that have become the standard in world-class webcasts, enabling viewers to see video, slides, and interactive features on a single screen. Key to this capability is the way the new InterCall mobile app was designed not simply to stream content, but to fully support the interactive features in webcasts and virtual environments. It also will take advantage of the native navigation features of the iPad, such as scrolling and pinch zooming.

“IDC is predicting that mobile workers will make up 37 percent of the global workforce by 2015,” said Mike Nessler, Executive Vice President of Event Services at InterCall. “That means products have to evolve to meet the growing demand. Virtual Events for iPad offers all the functionality of our desktop webcasting and virtual environment products, and even retains the branding and customization, so mobile users achieve the same experience they would expect on a wired connection in the office. InterCall is the only provider that offers this level of sophistication and utility in a mobile app.”

With InterCall Virtual Events for iPad, webcasting users receive:

• Secure login
• Automatic bandwidth detection and adjustment
• The ability to participate in polls and view results in real time
• Full access to live text Q&A sessions
• The ability to chat with event administrators or other users
• The same high-quality user experience they receive on a desktop for live and on-demand webcasts

With InterCall Virtual Events for iPad, virtual environment users can:

• Navigate fully and easily through the environment
• View live and on-demand webcasts
• Interact with other visitors in the Networking Lounge
• Chat with booth reps
• Participate in discussion forums
• Access all on-demand content

Virtual Events for iPad works on all versions of the iPad running iOS 4.3 and above. It is compatible with WiFi, 3G and 4G connections. For a complete list of features and to download the application, visit http://www.intercall.com/tools/event-services-mobile-app.php.

About InterCall

InterCall, a subsidiary of West Corporation, is the largest conferencing and collaboration services provider in the world. Founded in 1991, InterCall offers telephony, messaging, webcasting, virtual environment, and conferencing and collaboration tools for businesses of all sizes, from large global enterprises to small or regional companies. With a global footprint and broad service capabilities, InterCall’s flexible models for hosted, managed and on-premises communication services help companies get the most out of their business processes.

InterCall's strong U.S. presence, including four call centers and 26 sales offices, is bolstered by operations in Canada, Mexico, Latin America, the Caribbean, the United Kingdom, Ireland, France, Germany, Australia, New Zealand, China, India, Hong Kong, Singapore and Japan. For more information, please visit InterCall.

About West Corporation

West Corporation is a leading provider of technology-driven communication services. West offers its clients a broad range of communications and network infrastructure solutions that help them manage or support critical communications. West’s customer contact solutions and conferencing services are designed to improve its clients’ cost structure and provide reliable, high-quality services. West also provides mission-critical services, such as public safety and emergency communications.

Founded in 1986 and headquartered in Omaha, Nebraska, West serves Fortune 1000 companies and other clients in a variety of industries, including telecommunications, retail, financial services, public safety, technology and healthcare. West has sales and operations in the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America. For more information on West Corporation, please call 1-800-841-9000 or visit www.west.com.