“The best way to serve your customers better is to listen to them”
Each site will showcase customer-generated feedback about PBP’s suite of newsletters, content and educational resources, plus give prospective customers an inside look at how those products help thousands of business professionals do their jobs better every day. With many dozens of reviews already posted, the sites deliver candid feedback from PBP’s newsletter subscribers and other customers. PBP’s new websites now allow users to input their own reviews directly, which appear unedited.
“The best way to serve your customers better is to listen to them,” says Ed Satell, President and CEO of PBP. “Feedback allows us to constantly work to improve our product quality, and diversify what we offer, with the end goal of helping busy professionals be more productive.”
As an example, Rita Whitehouse-Larsen from the Navajo Nation writes in her review “Environmental Compliance Alert is easy to read, clear, concise and to the point - thank goodness our agency subscribed.”
About Progressive Business Publications
Progressive Business Publications is a leading diversified information and executive training company serving the needs of hundreds of thousands of companies, including virtually all the Fortune 1,000, with its print and digital resources.