Aetna Expands Its Integrated Disability and Absence Management Capabilities

HARTFORD, Conn.--(BUSINESS WIRE)--Aetna (NYSE: AET) announced today it is expanding its integrated capabilities to offer Aetna’s disability customers and members a more simplified experience. Members will now benefit from a combined disability and workers’ compensation claims process allowing them to file all of their claims through a single process. Aetna will provide these capabilities through agreements with three industry leaders in providing third party claims for worker’s compensation: Broadspire, ESIS, Inc., and Gallagher Bassett Services.

“As the workers’ compensation marketplace continues to change, a multi-partner solution will position Aetna with the ability to exceed our customers’ needs and expectations.”

The new user-friendly process allows for more efficient coordination of data sharing between workers’ compensation administrators and Aetna. Aetna’s disability and absence management programs focus on coordinating return to work efforts, helping members get healthy and back to work sooner, and helping employers improve overall productivity.

“Our seamless solution will provide our customers with more choices and options to fully integrate their workers’ compensation offerings with Aetna’s disability and absence management products,” said Keith Nelson, head of Disability Benefits Systems for Aetna. “As the workers’ compensation marketplace continues to change, a multi-partner solution will position Aetna with the ability to exceed our customers’ needs and expectations.”

Through the multiple agreements, Aetna will be able to fully answer to employer demands for solutions that improve workforce productivity. By offering an integrated solution that allows for the seamless exchange of workers’ compensation and disability data, Aetna will be able to better meet customer needs in the marketplace.

About Broadspire Services

Broadspire, (www.choosebroadspire.com) a leading international third party administration, provides risk management solutions designed to help clients improve their financial results. Broadspire offers casualty claim and medical management services to assist large organizations in achieving their unique goals, increasing employee productivity and reducing the cost of risk through professional expertise, technology and data analytics. As Crawford Company, Broadspire is based in Atlanta, GA, with 85 locations throughout the United States. Services are offered by Crawford & Company under Broadspire brand in Europe (www.broadspire.eu) including the United Kingdom (www.BroadspireTPA.co.uk)

About ESIS, Inc

ESIS, Inc. provides a wide range of risk management products and services in the United States and around the world. ESIS services clients of the ACE Group, as well as clients insured by other carriers. Organized in 1953, ESIS is part of the ACE Group, one of the world’s largest multiline property and casualty insurers. With operations in 53 countries, ACE provides commercial and personal property and casualty insurance, personal accident supplemental health insurance, reinsurance and life insurance to a diverse group of clients. ACE Limited, the parent company of the ACE Group, is listed on the New York Stock Exchange (NYSE: ACE), and is a component of the S&P 500 index. Additional information about the ACE Group can be found at www.acegroup.com. Additional information about ESIS, Inc. can be found at www.esis.com

About Gallagher Bassett Services

Gallagher Bassett is a full-service property/casualty third-party claims administrator headquartered in Itasca, Illinois, with a network of more than 110 offices operating throughout North America, Australia, New Zealand and the United Kingdom. Gallagher Bassett has been committed to utilizing the strength of 50 years of risk management experience offering its services to a large and diverse client base, which includes organizations from every sector of the economy. Today, it is the world’s largest property/casualty third-party administrator, offering enlightening insights and services in the areas of claims management, information management, medical cost containment, and consultative services which includes risk control consulting and appraisal services. For more information about Gallagher Bassett, visit its website at www.gallagherbassett.com.

About Aetna

Aetna is one of the nation's leading diversified health care benefits companies, serving approximately 36.7 million people with information and resources to help them make better informed decisions about their health care. Aetna offers a broad range of traditional, voluntary and consumer-directed health insurance products and related services, including medical, pharmacy, dental, behavioral health, group life and disability plans, and medical management capabilities, Medicaid health care management services and health information technology services. Our customers include employer groups, individuals, college students, part-time and hourly workers, health plans, health care providers, governmental units, government-sponsored plans, labor groups and expatriates. For more information, see www.aetna.com.