LAKELAND, Fla.--()--Publix Deli Online Easy Ordering, an online order placement of Publix Deli custom subs, wraps and sliced meats and cheeses, has expanded to 50 stores in select markets across the company’s operating area.
“As we continue to provide our customers with the service they have grown to expect, we strive to offer new services that enhance their overall shopping experience”
Publix customers may place their orders online or via mobile device by visiting www.publix.com/order. Once on the site, customers may select their desired deli custom sub, wrap and/or sliced meats and cheeses, specify pickup time and proceed with order placement. An order pickup number will be provided on the customer’s final order summary and emailed to them as well.
Orders will be staged at a designated location in the deli department and identified with “Online Easy Pickup” signage. Sale prices for the store that are effective the day of pickup will be honored. Payment is tendered at the time of pickup. No minimum order amount is required and no fee is charged for the service. Created with smartphone users in mind, the system will prompt customers to save order selections to their “Favorites” for future re-ordering convenience.
“As we continue to provide our customers with the service they have grown to expect, we strive to offer new services that enhance their overall shopping experience,” said Maria Brous, Publix director of media and community relations. “Publix Deli Online Easy Ordering is a natural extension of our service commitment, especially for our on-the-go customers.”
If a customer needs to modify an order already placed, changes will be made directly with the store’s deli department. The telephone number will be easily accessible on the final order summary.
The service debuted in August of this year and was expanded to 50 additional stores in an effort to better understand customer response and overall performance.
Publix is privately owned and operated by its 153,000 employees, with 2011 sales of $27.0 billion. Currently Publix has 1,061 stores in Florida, Georgia, South Carolina, Alabama and Tennessee. The company has been named one of FORTUNE’s “100 Best Companies to Work For in America” for 15 consecutive years. In addition, Publix’s dedication to superior quality and customer service is recognized as tops in the grocery business, most recently by an American Customer Satisfaction Index survey. For more information, visit the company’s Web site, www.publix.com.