WASHINGTON--(Online Resources Corporation (NASDAQ: ORCC), a leading provider of financial technology services, announced today from BAI Retail Delivery the availability of Architect Banking 2.0 - a new version of its industry-leading digital banking solution. Architect Banking 2.0 boasts an updated user experience, new features, and value-added services that deliver even more personalization and improve customer loyalty.)--
“Today’s digital banking consumer not only demands a best-in-class user experience, but one that adapts to his or her personal preferences”
With Architect 2.0, financial institutions can now offer greater value to their customers through a differentiated digital channel experience. The new version of ORCC’s digital banking solution features enhancements to user personalization that allow users to more easily organize information relevant to their specific needs and to customize pages.
Architect 2.0 enables financial institutions to segment customer bases with unique themes designed specifically for kids, Gen Y, Gen X, Boomers, seniors, business users, or even mobile users. Institutions’ internal administration and IT staff can define the look and feel of their Internet channel using tools available within Architect, or create custom themes using ORCC Professional Services.
Institutions can now also provide customers with targeted, statement rewards and money-saving recommendations, transforming Architect online transaction history pages into interactive loyalty and rewards tools that not only create revenue opportunities and foster higher customer lifetime value, but also deliver significant value to customers. Users are presented reward offers, such as e-gift cards, cash back rewards, and coupons, within their transaction history and can redeem their reward offers while in their online banking session.
One of Architect 2.0’s most innovative features is integrated bill payment personalization. This feature empowers users to personalize their experience with drag and drop modules within the bill payment page and organize information based on personal preferences. Customers can also manage payee listings and display only those payees that are relevant. Furthermore, eBill delivery is available, making it easy for customers to see and pay their bills from a convenient landing page. Customers also have recurring payment options to help automate the payment process as well as choices for transaction history display and content.
“Today’s digital banking consumer not only demands a best-in-class user experience, but one that adapts to his or her personal preferences,” said Janie West, chief marketing officer of ORCC. “With the capability to deliver unique themes by customer segment as well as new and innovative services such as targeted rewards, Architect 2.0 gives financial institutions the needed edge to deliver a unique experience to their customers.”
About Online Resources Corporation
Online Resources Corporation (NASDAQ: ORCC) powers financial interactions between millions of consumers and the company’s financial institution and biller clients. Backed by its proprietary payments gateway that links banks directly with billers, the company provides web and phone-based financial services, electronic payments, and marketing services to drive consumer adoption. Founded in 1989, ORCC is the largest financial technology provider dedicated to the online channel. For more information, visit www.orcc.com.
This news release contains forward-looking statements based on Online Resources Corporation management's current expectations and beliefs and a number of assumptions concerning future events made with information that is currently available. The words "will," "would," "may," "should," "estimate," "project," "forecast," "intend," "expect," "believe," "target," "designed," "plan," and similar expressions are intended to identify forward-looking statements. Readers are cautioned not to place undue reliance on such forward-looking statements, which are not a guarantee of any results or performance and are subject to a number of known and unknown risks, uncertainties and other factors which could cause actual performance or results to differ materially and adversely from any results or performance expressed or implied by such forward-looking statements. Certain factors that might cause such a difference include, but are not limited to: a history of losses and anticipation of future losses; potential fluctuations in operating results; dependence on the marketing efforts of third parties; potential loss of one or more material clients; potential need for additional capital; potential inability to prevent systems failures and security breaches; potential inability to expand certain services and products in the event of a substantial increase in demand for such services and products; competitive pressures; ability or inability to attract and retain skilled personnel; reliance on patents and other intellectual property; potential change in the rate of user adoption of certain products and services; exposure to consolidation in the financial services industry; and government regulatory developments. For a more detailed description of the factors that could cause such differences, readers are advised to review Online Resources Corporation’s latest filings with the Securities and Exchange Commission, including (but not limited to) the information provided under the heading "Risk Factors" in our latest Annual Report on Form 10-K (which filings are available, among other places, from the SEC's EDGAR database at www.sec.gov and via the Company's website at www.ORCC.com). Online Resources assumes no obligation to, and expressly disclaims any obligation to, update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
Online Resources, ORCC and the Online Resources logo are trademarks of Online Resources Corp. Other company and product names and logos used in this release are the trademarks of their respective owners.