CINCINNATI--(PowerNet Global, veteran of the telecommunications industry for more than 20 years and well known for strong business ethics, integrity, and reliability, announced today that TMC, a global, integrated media company, has named their outbound dialer long distance service, NetDialer, as a recipient of the 2012 INTERNET TELEPHONY Excellence Award presented by INTERNET TELEPHONY magazine for the second consecutive year.)--
“The editors of INTERNET TELEPHONY were pleased to grant PowerNet Global with an INTERNET TELEPHONY Excellence Award for its innovation in IP communications. Their NetDialer service has demonstrated outstanding quality and delivered exceptional solutions for its customers”
NetDialer, an outbound long distance termination service for call centers, was originally designed to provide a cost effective, stable, and long-term solution for these businesses. Featuring Tier 1 call quality with high ASR, no short duration penalties, no monthly service fees, free call back service, and 24/7 NOC support, the SIP long distance service can have businesses up and running in just a few days, compared to traditional dedicated circuits that can take up to a month or more to be installed.
Due to such high growth and demand, PowerNet Global recently upgraded its dialer switch in order to create higher capacity for more traffic, allowing the teleco to serve and support call centers making political calls for upcoming elections and able to handle other dialer traffic as well. NetDialer has seen a 2300% growth in revenue in the past 18 months and since launch in winter 2010, has been honored in many awards programs, including the INTERNET TELEPHONY Excellence and Product of the Year Award programs and 2012 Cincinnati Business Courier Innovations Awards.
“We’re so honored to have our NetDialer service chosen to receive this award for a second year,” said Matt Ziebro, executive vice president of sales at PowerNet Global. “We make every effort to give our customers everything they ask for and more and we’re proud to be recognized for that. We provide our call center customers with capacity, daily calling reports, 6/6 billing, and automated credit monitoring and reporting.”
In addition to their NetDialer solution, PowerNet Global also offers complementary call center services such as toll-free origination, Inbound SIP DIDs, which allows national call centers to give out local phone numbers to their clients, and Gryphon Core Phone (formerly known as Teleblock) to ensure Do Not Call compliance.
“The editors of INTERNET TELEPHONY were pleased to grant PowerNet Global with an INTERNET TELEPHONY Excellence Award for its innovation in IP communications. Their NetDialer service has demonstrated outstanding quality and delivered exceptional solutions for its customers,” said Erik Linask, Group Editorial Director of INTERNET TELEPHONY.
About PowerNet Global
Celebrating 20 years as a leader in the industry, PowerNet Global is a premier provider of high-quality voice, data, SIP, and managed communications services to commercial and residential customers nationwide. Headquartered in Cincinnati, OH, PowerNet Global has achieved consistent growth by developing and marketing an expanding array of competitive products and maintaining a clear focus on delivering unrivaled service to its partners and customers.