Day Kimball Healthcare Turns to SCI Solutions to Connect with their Community Physicians

Rules-based scheduling and improved communication outside the hospital are expected to boost hospital revenues, improve community physician loyalty and streamline the scheduling process, increasing patient satisfaction

CAMPBELL, Calif.--(BUSINESS WIRE)--SCI Solutions, a leading provider of physician referral management and rules-based scheduling services, announced today a business relationship with Day Kimball Healthcare to connect its healthcare system to referring physicians within the community and improve patient satisfaction through access management innovations. In connection with this collaboration, SCI’s solutions will be implemented for Day Kimball’s physician network of nearly 300 providers operating throughout Northeast Connecticut.

“Patient and physician satisfaction have always been top priority for Day Kimball”

“Patient and physician satisfaction have always been top priority for Day Kimball,” said Robert E. Smanik, President and CEO of Day Kimball Healthcare. “We believe that by streamlining scheduling with SCI Solutions’ technologies, we will improve patient and referring provider satisfaction, while optimizing our processes.”

The services offered to Day Kimball Healthcare’s employed and affiliated physicians through the partnership include:

• Schedule Maximizer®, the industry leading rules-based scheduling tool, which offers automatic medical necessity checking and insurance verification, tracking of ‘open’ orders that are not linked to appointments, linking of appointments to orders, and worklists of orders needing appointments
• Order Facilitator®, SCI’s electronic ordering solution, that enables hospitals to electronically import outpatient orders, regardless of referring EMR, to provide front-end revenue cycle checks, leading to streamlined patient care and faster reimbursement

“The leadership of Day Kimball Healthcare is demonstrating their commitment to delivering higher levels of patient services and physician convenience in markets they serve,” said Joel French, managing partner and CEO of SCI Solutions. “We are honored to partner with them as they utilize SCI services widely used elsewhere to simplify patient access and more efficiently support relationships with the physician community.”

Additional information about SCI’s results reporting and clinical mobility capabilities can be found at www.scisolutions.com.

About Day Kimball Healthcare

Day Kimball Healthcare is a non-profit, integrated medical services provider comprised of Day Kimball Hospital, healthcare centers in Danielson, Dayville, Plainfield, Putnam and Thompson, Day Kimball HomeCare, Hospice & Palliative Care of Northeastern CT, Day Kimball HomeMakers and Day Kimball Physician Practices. Its service area includes Northeast Connecticut as well as nearby Massachusetts and Rhode Island communities. Day Kimball Healthcare’s comprehensive network offers more than 1,200 employees including nearly 300 highly-skilled physicians, surgeons and specialists. Their website is www.daykimball.org.

About SCI Solutions

SCI builds, implements, and operates business process software for a network of 524 hospitals, diagnostic imaging centers, physician and post-acute organizations. Operating a national referral network now used by approximately 60,000 physicians, SCI’s cloud-based platform is transforming healthcare with a rules-based, workflow enabled, community solution that orchestrates patient care across hospital service areas based on condition, episode and population health, regardless of originating or destination systems. SCI clients reduce network leakage, lower unnecessary readmission rates and achieve fewer health plan denials and underpayments through workflow enriched revenue management. SCI’s Schedule Maximizer® and Order Facilitator® offerings are both ranked Best in KLAS™ by KLAS Research.

Additional information about SCI’s care coordination, referral management, results reporting, clinical mobility and rules-based scheduling software services can be found at www.scisolutions.com.