“It also helps servicers make process adjustments based on real findings rather than relying on a subjective process. Our ongoing commitment to finding the right experts to assemble the best solution is reflected in our decision to work closely with Decision Ready Solutions.”
With mortgage servicers facing increasing scrutiny of their default management procedures and the upcoming Consumer Financial Protection Bureau (CFPB) enforcement, servicers will need to increase their diligence in assessing and monitoring policy and regulatory compliance.
Interthinx and Decision Ready Solutions have joined forces to bring a comprehensive quality control and forensic loan review program to the market. The collaboration will offer a compliance oversight program framework that will help servicers monitor process execution and compliance along the complete end-to-end default timeline.
This latest addition to the Interthinx product suite addresses the need for more stringent default servicing and foreclosure process governance, a weakness cited by federal regulators in the Interagency Review of Foreclosure Policies and Practices, the multistate settlement, and the upcoming CFPB enforcement.
“Prior to Decision Ready, the emphasis in default servicing had been on document and timeline-based compliance. There was no systematic way of ensuring that servicing associates had followed the right procedures and policies,” says Claudia Sanchez, chief information officer for Decision Ready. Ravi Ramanathan, chief executive officer for Decision Ready, adds, “Our focus on assisting servicers over the past couple of years to better manage enterprise risk aligns well with the Interthinx vision and track record in creating innovative risk management solutions by leveraging their data, analytics, and seasoned review team. We’re excited that Interthinx selected to align their efforts with Decision Ready and look forward to jointly answering the servicing industry’s growing needs and demands in the area of quality control.”
“Today’s mortgage servicers are required to conduct ongoing evaluations of internal processes using objective process review and quantify results via score cards. The newly launched Servicing QC offering allows servicers to review operational activity and objectively score the process on accuracy and policy conformance,” says Kevin Coop, president of Interthinx. “It also helps servicers make process adjustments based on real findings rather than relying on a subjective process. Our ongoing commitment to finding the right experts to assemble the best solution is reflected in our decision to work closely with Decision Ready Solutions.”
Interthinx, a Verisk Analytics (Nasdaq:VRSK) subsidiary, is a leading national provider of comprehensive risk mitigation solutions focusing on mortgage fraud, collateral risk and valuation, regulatory compliance, forensic loan audit services, loss mitigation, and loss forecasting. With more than 20 years of experience in customizable risk evaluation technology, Interthinx offers proven and effective predictive analytics to the residential mortgage industry through its experience with millions of loan applications and fraud incident data from thousands of monthly loan reviews. Throughout the mortgage life cycle, the Interthinx suite of services can increase the value of client portfolios with its comprehensive and holistic approach to loan quality and compliance. Winner of multiple awards for technology, Interthinx helps clients reduce risk, increase operational efficiencies, satisfy regulator demands, manage data verification, remain compliant, and mitigate loan buybacks. The Interthinx quarterly Mortgage Fraud Risk Report is a standard for the financial services industry. For more information, visit www.interthinx.com or call 1-800-333-4510.
About Decision Ready
Founded in 2010, Decision Ready provides end-to-end policy and process compliance solutions for default servicing. The Decision Ready cloud computing technology platform enables more than 10,000 servicing associates in the U.S. and offshore to make hundreds of consistent, compliant policy decisions per loan each day. The platform has introduced new efficiencies to default servicing that have enabled servicers to more than double the loan caseload per associate, while achieving accuracy rates as high as 99 percent. Decision Ready’s senior management team has decades of experience in mortgage banking, mortgage technology and default servicing. Over 10 million loan reviews have been completed on the Decision Ready platform. For more information, please visit www.DecisionReadySolutions.com or call (800) 340-3935.