Balfour Beatty Communities Recognized for Commitment to Customer Service

More than 90 neighborhoods across the company’s Air Force and Navy Military Housing Projects receive 2012 National Multifamily Customer Service Awards for Excellence

NEWTOWN SQUARE, Pa.--(BUSINESS WIRE)--Balfour Beatty Communities, LLC (BBC) is pleased to announce that more than 90 neighborhoods across its Air Force and Navy military housing project portfolio have been recognized with 2012 National Multifamily Customer Service Awards for Excellence.

“It is the close coordination with our military partners that allows us to provide this level of service, and we thank them for their continued support.”

Generated by CEL & Associates, Inc., a real estate industry analyst and the nation’s largest surveyor of tenant satisfaction, the awards recognize the industry’s best property management companies who have achieved the highest standards of performance across a portfolio of properties categorized according to size and property type.

The company’s 2012 honors include:

• 8 "A List Platinum” Awards recognizing service satisfaction scores of 92% or higher at Altus AFB, OK; Fairchild AFB, WA; NAS JRB Fort Worth, TX; NSB Kings Bay, GA; Luke AFB, AZ; NSU Saratoga Springs, NY; and NAS Whiting Field, FL.

• 86 “A List” Awards recognizing service satisfaction scores of 85% or higher at Altus AFB, OK; Beale AFB, CA; NWS Charleston, SC; NWS Earle, NJ; FE Warren AFB, WY; NAS JRB Fort Worth, TX; NCBC Gulfport, MS; NAS Key West, FL; NSB Kings Bay, GA; NAES Lakehurst, NJ; Luke AFB, AZ; Malmstrom AFB, MT; NAS Meridian, FL; Mitchel Complex, NY; NSB New London, CT; NAVSTA Newport, RI; NSA Panama City, FL; NAS Pensacola, FL; Sheppard AFB,TX; Tinker AFB, OK; Travis AFB, CA; Tyndall AFB, FL; Vandenberg AFB, CA; Whiteman AFB, MO; and NAS Whiting Field, FL.

“Customer service is the heartbeat of our company and it is a testament to the performance and dedication of our team members to be recognized in this way. We are honored to accept these awards and proud to continue to provide quality housing, world-class service and welcoming communities to our military members and their families,” said Chris Williams, President of Balfour Beatty Communities. “It is the close coordination with our military partners that allows us to provide this level of service, and we thank them for their continued support."

CEL & Associates, Inc. created the “A List” for Real Estate Excellence, part of the National Real Estate Customer Service Awards Program, to recognize properties that have achieved the highest levels of service and customer satisfaction as rated by their residents. Since 1998, the awards set out to honor "The Best In The Industry" for their ability to perform at a higher standard in providing quality customer service throughout their portfolio.

About Balfour Beatty Communities

Balfour Beatty Communities, LLC provides development, financing, renovation, operation and management services as part of comprehensive military housing privatization projects for the U.S. Departments of the Army, Navy and Air Force. Setting the industry standard, the company is committed to sustainable business practices and is a leader in the military housing Public-Private Partnership (PPP or P3) industry, currently providing services to members of the U.S. military and their families residing at 48 military communities in 23 states and Washington DC. Balfour Beatty Communities, LLC is part of Balfour Beatty plc, a global leader in professional services, construction services, support services, and infrastructure investment, with more than $18 billion in annual revenues.