Novia Strategies, Inc. Announces James P. Ketterhagen, M.D. Joins Firm as Principal

--Healthcare consulting firm strengthens its team with the addition of seasoned physician leader in patient safety and medical error prevention--

POWAY, Calif.--(BUSINESS WIRE)--Novia Strategies, Inc. (www.noviastrategies.com) announced that Dr. James Ketterhagen has joined their firm as principal. Dr. Ketterhagen has over 17 years of senior healthcare management experience in multi-hospital integrated delivery systems, HMO, and national managed indemnity settings. His most recent position was as Senior Vice President/Chief Medical & Quality Officer for KentuckyOne Health in Louisville, Kentucky. In this role he led the quality and patient safety initiatives for the system, and provided clinical leadership for a variety of strategic initiatives. Dr. Ketterhagen has also served as Chief Medical Officer for Jupiter Medical Center in Jupiter, Florida, Chief Quality Officer for Wheaton Franciscan Healthcare in Milwaukee, Wisconsin, and Chief Medical Officer for Columbia St. Mary’s, also in Milwaukee. Prior to moving to the hospital side of the industry, he served as Chief Medical Officer for United Healthcare of Wisconsin.

“He will primarily engage in projects where medical staff engagement and alignment are critical such as Perioperative services, Value Based Care, Quality Initiatives and Case Management.”

Dr. Ketterhagen has an extensive background in team management and consensus building among diverse groups. He is a polished and creative communicator driven by a passion for patient safety and medical error prevention. “We are excited to have Dr. Ketterhagen join our leadership team because he will bring both his medical perspective and his hospital and physician leadership experience to Novia projects,” said Nancy Lakier, CEO/Managing Principal. “He will primarily engage in projects where medical staff engagement and alignment are critical such as Perioperative services, Value Based Care, Quality Initiatives and Case Management.”

Born, raised and trained in Milwaukee, Wisconsin, Dr. Ketterhagen completed a fellowship in peripheral vascular surgery in Cincinnati in 1984, followed by 11 years in the private practice of vascular surgery in Milwaukee. He is a past President of the Medical Society of Milwaukee County and is certified by the American Board of Surgery. He earned a Masters in Medical Management Degree from Carnegie Mellon University in 2008.

About Novia Strategies

Novia Strategies offers a unique blend of professional expertise that takes a 360˚ approach to improving your hospital’s efficiency and quality. Novia helps organizations operationalize their strategic plan through expense management, quality improvement, and revenue enhancement. Key focus areas are:
Clinical and Expense Redesign
Quality and Safety Initiative
Clinical and Operational Improvement
Labor/Productivity/Pay Practice
Non-Labor/Supply Chain

Our evidence-based consulting services cover both of the key needs of hospitals: cost reduction without compromising quality and quality without increasing cost.