ProVest Expands Compliance, Audit Departments, Enhances National Locations

Proven process server continues to grow to meet national demand

TAMPA, Fla.--(BUSINESS WIRE)--ProVest, a leading legal services firm with more than two decades of experience, specializing in managing the delivery of legal documents and related foreclosure services, has expanded its compliance and audit departments and has ramped up staff as well as implemented additional training and review processes in its locations nationwide to better meet its clients growing business needs.

“Our business continues to grow as more law firms and servicers look for partners who have a solid track record and one that can also work expediently, which is crucial in this day and age”

“Our business continues to grow as more law firms and servicers look for partners who have a solid track record and one that can also work expediently, which is crucial in this day and age,” said Vic Draper, executive vice president at ProVest. “Stability in a business partner is paramount, and ProVest continues to invest our resources in giving our clients the best service available.”

ProVest has established a “culture of compliance” by growing its internal teams that track industry regulatory changes. These teams have proactively increased ProVest’s security, compliance and audit processes to ensure the company meets local and federal requirements. To further manage these efforts, Kathalin Carvalho, vice president of compliance makes certain that each compliance risk area is identified and appropriately addressed through the compliance and ethics program.

“Having an open line of communication with all of the departments allows us to stay up to date on the latest regulatory changes and provide our clients with the highest level of service,” Carvalho said. “We provide compliance questionnaires that can help them better understand agency requirements better preparing them to respond to any inquires regarding their relationship with us as a vendor.”

Susan Rusek is vice president of internal audits and establishes detailed review processes for the company. Rusek has extensive experience in operational and financial internal reviews and is responsible for planning, executing and reporting for these areas.

“By properly being prepared for any risk assessment, ProVest is uniquely positioned to effectively manage process servicing around the country, Rusek said. “We can successfully collaborate with lawyers and other clients in the areas on which they need to focus to be compliant.”

ProVest continues to invest in its 15 locations nationwide by hiring additional personnel, implementing tracking processes and refining communications.

“With our network of more than 4,500 independent process servicers around the country, our SOC 2 certification and the latest technology, ProVest has the infrastructure that allows us to deliver time-sensitive legal and loss mitigation documents anywhere in the country,” Draper added. “We have streamlined process serving while adhering to compliance requirements and client specifications.”

About ProVest

Headquartered in Tampa, Fla., ProVest is a nationwide process server with offices in 15 locations. It also works with some of the most reputable and largest legal firms. Maintaining relationships with a loyal national network of independent field agents allows the company to provide its customers with immediate execution resources across the country. ProVest adheres to the highest compliance standards and is proud to maintain SOC 2 certification. ProVest’s services include service of process, skip trace, loss mitigation, mortgage borrower location, military search, document retrieval, death certificates and heir and probate searches. For additional information visit www.provest.us or email Vic Draper at [e-mail].