AUSTIN, Texas and GUILDFORD, United Kingdom--(Lumesse, a global leader in integrated talent management solutions, today announced that it was ranked #1 among the top providers of talent management software in HRO Today’s Baker’s Dozen Customer Satisfaction Ratings for the second consecutive year.)--
“We believe that customer satisfaction sits at the heart of successful, long-term relationships, so receiving this recognition two years running is extremely important”
The HRO Today Customer Satisfaction Rankings are compiled solely from user feedback to compare seven talent management technology providers in total. HRO Today assessed Lumesse and the other participants across three key categories including scope of product features, market environment and quality of service. Lumesse was placed as the overall leader for 2013, having also collected the accolade 12 months ago.
“We believe that customer satisfaction sits at the heart of successful, long-term relationships, so receiving this recognition two years running is extremely important,” commented Jeremy Langley, marketing director at Lumesse. “These HRO Today ratings sit alongside other key industry reports and our own regular customer satisfaction surveys to play a central role in defining our overall strategy.”
Lumesse is the only global company making Talent Management solutions work locally. We help customers around the world to implement successful local Talent Management initiatives that identify, nurture, educate and develop the right people, in the right place, at the right time. Our multi-cultural background and presence means we understand how to deliver talent solutions that work the way our customers work, as individuals and as teams, because no two people, organizations or cultures are the same. We regard differences as strengths, not as obstacles.
2,100 customers work with us in over 70 countries because they recognize that commitment, innovation and value only come from people. We help customers to unlock and inspire that human potential in their businesses. Our integrated Talent Management and learning solutions are comprehensive, intuitive, secure and fully internationalized into over 50 languages.