Kristin Welty Joins ANPI as VP of Operations for Business Solutions

SPRINGFIELD, Ill.--(BUSINESS WIRE)--Kristen Welty joins ANPI as vice president of operations for the company’s business solutions group. In this role Ms. Welty will manage the service delivery process for new and existing business customers. Specifically Ms. Welty will oversee account coordination, technical support, provisioning, field services and test and turn-up ensuring the customer experience is highly satisfactory.

“ANPI wanted to ensure our business customers have the best possible experience throughout implementation. I have confidence in Kristen’s ability to effectively coordinate all aspects of service delivery to accomplish that goal.”

About the new addition to the leadership team, Ronnie Bailey, ANPI’s senior vice president and general manager of business solutions, shared, “ANPI wanted to ensure our business customers have the best possible experience throughout implementation. I have confidence in Kristen’s ability to effectively coordinate all aspects of service delivery to accomplish that goal.”

Ms. Welty added, “Service delivery is one of the most critical experiences customers will have with ANPI. The new installation experience can set the tone for the rest of the relationship between ANPI and its customers; thus, it is the role of the Service Delivery team to create and execute a well orchestrated, thoughtful and complete implementation plan for each customer.”

Ms. Welty brings with her over ten years of experience in operations management in telecommunications. Prior to joining ANPI, Ms. Welty was senior director of market operations at CBeyond where she successfully managed the activity of over 100 market operations personnel in 14 cities.

Ms. Welty earned her bachelor’s of arts degree in communications from Stephen F. Austin State University.

ANPI

ANPI is the premier provider of SIP, VoIP, and hosted IP communication and application services. It is committed to delivering powerful and reliable business solutions to serve the evolving needs of businesses through technology and service innovation. ANPI has developed an industry leading SIP Trunking offering and Unified Communications (UC) platform to deliver communication and collaboration tools such as hosted PBX features as well as audio, web and video conferencing. The ANPI SIP Trunking and hosted UC solutions are available nationwide complemented by a range of broadband and connectivity options, business continuity and security. ANPI solutions support the variety of devices mandated by today’s distributed and mobile workforce. To ensure the highest levels of service, the ANPI private IP network is proactively monitored by a Network Operations Center staffed 24x7 with highly experienced telephony engineers and technicians. Based In Springfield Illinois ANPI began serving rural telecom companies in 1996, and today nearly 800 CLECs, ILECs, IXCs and regional wireless carriers use ANPI for voice and data solutions. ANPI owns and operates a multi-service Internet Protocol/Multiprotocol Packet Label Switching (MPLS) over Optical Transport Network (OTN) network that spans the Continental United States with switching and/or PoP facilities in Los Angeles, Las Vegas, Dallas, Chicago, Nashville, Atlanta and New York City. For more information on ANPI and its product offering, please visit www.anpi.com or call us at 877-366-2674.