Orion Health’s New Rhapsody Mobile Apps Enable Healthcare IT Staff to Review and Act on System Alerts and Messages Through Their Smartphones

NEW ORLEANS--(BUSINESS WIRE)--Orion Health, the leader in eHealth technology, today announced Orion Health Rhapsody Mobile, two apps that enable Orion Health Rhapsody Integration Engine users to monitor their engine and connected network through iOS and Android smartphones, in real-time and from any location. Rhapsody Mobile, which complements Rhapsody’s existing e-mail and SMS alert capabilities and its web-based Management Console, provides up-to-the-minute visibility into the health of the Rhapsody Integration Engine and its connected network. The new apps empower IT staff to remotely identify and immediately address network issues, which facilitates system uptime and optimal performance, and offers greater convenience and flexibility for integration engine users. The end result is a more stable IT environment and more reliable delivery of clinical and administrative data needed for high-quality patient care. Rhapsody Mobile is the first to provide native apps for both iOS and Android that allow mobile access to integration engine data via smartphones. Orion Health debuted Rhapsody Mobile at HIMSS13 (booth #3161).

“Rhapsody Mobile marks another step in Orion Health’s efforts to provide our hospital, health system and public health customers with extensible IT solutions that drive improvements in care delivery and organizational efficiency”

Rhapsody Mobile extends the monitoring capabilities available to Rhapsody Integration Engine users, offering time savings, efficiencies and system reliability through a number of key smartphone-enabled features, including:

Alert details and management – Users can see alert lists and details, and dismiss or reactivate them
Remedial action – Components can be started, stopped and restarted
Alert filtering – Enables easy and fast analysis and action away from a workstation
Real-time Error Queue details – Ensures the most critical events are quickly identified, helps meet service level agreements (SLAs)
Integration with email notifications – For ‘push’ updates of alerts
Native iPhone and Android apps – Enables upgrade to new versions of Rhapsody Mobile software at any time, without requiring updates of the user’s software environment

“As a technology leader, it is our pleasure to partner with Orion Health to pilot the new Rhapsody Mobile application,” said Sulabh Srivastava, Chief Technology Officer, Sparrow Health System, in Lansing, Michigan. “This application will provide our interface analysts with a quick, convenient means of identifying and addressing data exchange problems as soon as they occur, greatly speeding time-to-resolution and supporting the clinical communications that are necessary for delivering high-quality patient care. By enabling us to monitor our connected IT environment from any location and immediately respond to issues, Rhapsody Mobile will enhance clinician satisfaction and help us drive improvements in operational efficiency.”

“Rhapsody Mobile marks another step in Orion Health’s efforts to provide our hospital, health system and public health customers with extensible IT solutions that drive improvements in care delivery and organizational efficiency,” said Paul Viskovich, president, Orion Health North America. “Rhapsody Mobile affords our customers a quick and easy way to monitor their application interfaces and respond to issues as soon as they arise, anytime and anywhere.”

The release of Rhapsody Mobile follows the recent launch of Orion Health Mobile Application, for reviewing and acknowledging patient data via smartphones, and Orion Health Mobile Enablement Platform, which aids the development of custom mobile applications that facilitate enhanced patient care. For more information visit http://www.orionhealth.com/rhapsody-integration-engine.

Availability

Rhapsody Mobile is available for iOS and Android smartphones, free of charge, in both the Google Play and iTunes stores and is compatible with Rhapsody 5.4.

About Orion Health Rhapsody Integration Engine

Rhapsody Integration Engine is the fastest and easiest way to achieve interoperability between healthcare IT systems, regardless of technology or standards. Rhapsody simplifies complex connectivity across hospitals and health systems, and between healthcare applications and medical devices, providing complete and reliable integration to enable high-quality patient care.

About Orion Health Inc.

Founded in 1993 in Auckland, New Zealand, Orion Health is the only global, independently owned eHealth technology company. With an inherent ability to interconnect a wide variety of healthcare information systems, Orion Health has become the world’s leading provider of health information exchange (HIE) and healthcare integration solutions. Orion Health has extensive experience in the design and installation of complex systems within demanding healthcare environments. Today, Orion Health products and solutions are implemented in more than 30 countries, used by hundreds of thousands of clinicians, and help facilitate care for tens of millions of patients. Clinicians, provider facilities and OEM partners rely on Orion Health to facilitate data exchange between hospitals, health systems, HIEs, and affiliated providers and medical devices, resulting in improved care coordination, increased cost savings and efficiencies, and enhanced quality of care.

In the U.S., Orion Health™ HIE provides the technology backbone for state and regional HIEs across the country. Orion Health Rhapsody® Integration Engine is used by nearly all state and local health departments for public health reporting. Customers include Catholic Health Initiatives, the Centers for Disease Control and Prevention, Beacon Community of the Inland Northwest, Geisinger Health System, Inland Empire HIE, Kaiser Permanente, Lahey Clinic, Louisiana Health Care Quality Forum, Lehigh Valley Health Network, Maine HealthInfoNet, Massachusetts Health Information Highway, New Hampshire Health Information Organization and St. Vincent’s HealthCare. For more information, visit www.orionhealth.com. Connect with us on Twitter, facebook and LinkedIn.