WALTHAM, Mass.--()--NetCracker Technology announced today that C Spire Wireless has selected NetCracker’s convergent BSS solution to consolidate and manage all billing, customer account, and service activation activities for prepaid, postpaid, and hybrid customers.
“This BSS transformation will enable C Spire to provide a new level of service by supporting their rollout of creative new products and pricing plans that will enhance the customer experience and establish differentiation in the marketplace”
C Spire provides personalized wireless voice and data services and premier mobile communications devices to consumers and businesses in the southern U.S. The company is the oldest continuously owned and operated wireless provider in the U.S.
The decision to transform C Spire’s existing billing capability into a single, converged billing solution will eliminate third-party components, streamline and optimize operations, reduce the need for customization, and support the launch of complex new products and services. The change also will enable the company to accommodate prepaid, postpaid, and hybrid customers.
“It was crucial that we update our billing platform from separate systems to a single, flexible, and converged solution to keep pace with the highly competitive and rapidly evolving wireless market,” said Carla Lewis, Senior Vice President of Information Technology for C Spire Wireless. “We chose NetCracker for this project based on the strength of their solution suite and their extensive experience in successfully delivering BSS transformations.”
“This BSS transformation will enable C Spire to provide a new level of service by supporting their rollout of creative new products and pricing plans that will enhance the customer experience and establish differentiation in the marketplace,” said Sylvain Seignour, NetCracker’s Vice President Americas and Europe. “NetCracker’s next-generation technology and extensive transformational experience complements C Spire’s agile business model, creating a partnership that addresses C Spire’s current needs and positions them well for future growth.”
About NetCracker Technology
NetCracker Technology, a subsidiary of NEC Corporation, is the leading provider of BSS/OSS solutions to service providers around the world. NetCracker’s comprehensive, end-to-end BSS/OSS offering includes billing, customer care, online rating & charging, resource and network management, IT platforms, and service fulfillment & assurance, as well as an extensive professional services portfolio that includes managed services and end-to-end outsourcing. Our innovative, end-to-end BSS/OSS solutions enable service providers to operationalize next-generation connectivity, maximize the convergence of network and IT, monetize content, and deliver a compelling customer experience. For more information, please visit www.NetCracker.com.
NetCracker is a registered trademark of NetCracker Technology Corp. All other company or product names mentioned in this press release may be trademarks or registered trademarks of the respective companies with which they are associated.
About NEC Corporation
NEC Corporation is a leader in the integration of IT and network technologies that benefit businesses and people around the world. By providing a combination of products and solutions that cross utilize the company’s experience and global resources, NEC’s advanced technologies meet the complex and ever-changing needs of its customers. NEC brings more than 100 years of expertise in technological innovation to empower people, businesses and society. For more information, visit NEC at http://www.nec.com.
NEC is a registered trademark of NEC Corporation. All Rights Reserved. Other product or service marks mentioned herein are the trademarks of their respective owners. © 2013 NEC Corporation.