RALEIGH, N.C.--(Bandwidth, the leading choice for innovative and scalable voice, 9-1-1 and SMS solutions, today announced the addition of Zingaya, a developer of Web-based VoIP applications for e-commerce websites and customer service call centers, to its roster of innovative communication service provider customers.)--
“Our goal at Zingaya is to make web communication faster and more convenient by letting website visitors place calls to companies and customer service desks through their browsers”
“Our goal at Zingaya is to make web communication faster and more convenient by letting website visitors place calls to companies and customer service desks through their browsers,” said Alexey Aylarov, CEO of Zingaya. “Having the ability to leverage Bandwidth’s nationwide wholesale network allows us to focus on what we do best: ensure our customers have the best user experience possible by placing free calls with one click. Because of Bandwidth’s ability to give us reliable and cost-efficient VoIP termination in the U.S. market, we’ll be able to scale to serve even more users.”
Zingaya supports nearly 500,000 calls per month, totaling more than two-million call minutes, across more than 500 business customers. Key customers include human resources technology provider TriNet.com, e-commerce provider SwimOutlet.com and conferencing provider FreeConferenceCall.com. As a company that targets small businesses through large enterprises with its one-click VoIP service, it had outgrown its retail carrier’s capabilities and was in search of more robust APIs, better number management capabilities, improved call quality and more competitive pricing. After evaluating several carriers, Zingaya decided to move all of its voice traffic to Bandwidth.
“Cutting-edge over-the-top voice and messaging providers represent the future of telecommunications,” said Steve Leonard, SVP and General Manager of Bandwidth. “Our mission is to remove the complications from the telecommunications industry so that emerging and innovative companies like Zingaya can deliver on their ideas and provide these unique services to its customers.”
Zingaya joins the ranks of like-minded innovators that include Google Voice, Pinger and Groupme who have all taken advantage of Bandwidth’s ability to abstract the complexity of telecom with APIs, developer platforms and online tools that are tailor-made for software development environments.
Zingaya empowers website visitors to call into contact centers with a single click from their browser. No phone or download is required. Zingaya offers website operators this seamless voice calling functionality to enhance overall customer experience, accelerate resolutions, improve conversion rates and increase average order values. Zingaya is a private, professionally financed technology company founded by VoIP experts. For more information, visit http://www.zingaya.com.
Bandwidth is the leading choice for those looking to leverage communications as a tool for innovation. We provide voice, 9-1-1 and SMS services at a remarkable value through courageous co-creation with our customers. By providing a better way to do telecom, our customers are free to focus more energy on their end-users and less on back office operations. Bandwidth supports innovators to include Google, Marchex, Ring Central, Pinger, and ANGEN with best-of-breed tools for number management and 9-1-1 provisioning, a 49 state CLEC footprint, the market clout of being one of the largest providers in the country, and competitive pricing. www.bandwidth.com/w&e