independenceIT and Autotask Corporation Simplify Cloud Management Processes for Managed Service Providers

ALLENTOWN, Pa.--(BUSINESS WIRE)--independenceIT™ (iIT), the software company exclusively focused on driving recurring revenue for channel partners, today announced an integration partnership with Autotask Corporation, the leader in hosted IT business management solutions. This partnership significantly reduces the administrative burden of deploying and managing cloud services for managed service providers (MSPs). Autotask’s partners can now leverage iIT’s nPanel™ and Cloud Workspace™ Suite to manage all of their clients’ cloud services from a single view and automate time-consuming and manual administrative tasks. Eliminating manual tasks from the sales and service processes enables MSPs to focus on generating recurring revenues and increasing the value of their business.

“Building deep integrations with best-in-class solutions like independenceIT’s nPanel and Cloud Workspace Suite make it easier for our clients to manage and deliver a broader range of services and increase their value to their end customers.”

The ability to leverage nPanel is critical for Autotask partners looking to broaden their cloud offerings and increase efficiencies within their organization. Users have the ability to seamlessly transfer customer tickets in and out of their Autotask system and avoid manual tasks including price management, quote creation, ordering and provisioning cloud services. Technology solution providers offering managed services can take advantage of multi-product, single location management alongside automatic services provisioning to eliminate redundant, disjointed processes.

“Autotask is committed to helping IT and managed services providers run their businesses more efficiently and more profitably,” said Len DiCostanzo, Autotask senior vice president of community and business development. “Building deep integrations with best-in-class solutions like independenceIT’s nPanel and Cloud Workspace Suite make it easier for our clients to manage and deliver a broader range of services and increase their value to their end customers.”

With prominent thought leaders stating that channel companies have four years to transition to cloud-based business models, the market need for iIT’s integration with Autotask’s IT business management software is evident. The nPanel Platform was developed with the sole purpose of making it easier for MSPs, ISPs and VARs to effectively manage cloud service customers and empower them to make this transition while creating new, recurring revenue streams.

“Our integration with Autotask perfectly showcases the companies’ shared commitment to enabling MSP success through the elimination of the administrative and technological barriers of managing cloud deployments, “said Jim Lippie, EVP, business development, iIT. “We believe it is imperative for service providers to transition to the cloud now to enable future success. Autotask’s iIT integration greatly simplifies this process through intuitive, automated tools that create opportunities to grow revenues and maintain an edge in today’s competitive business environment.”

Those interested in learning more about the Autotask – iIT integration are invited to register for a complimentary webinar to be held on Tuesday, April 2, 2013, at 1:00 p.m. EDT.

In addition, iIT will be exhibiting at the Autotask Community Live conference in Scottsdale, AZ from June 2-4, 2013. Attendees that visit the booth will learn more about how iIT helps businesses capitalize on the cloud’s vast potential.

About Autotask

Autotask Corporation provides the world's leading hosted IT business management software to streamline and optimize business processes for technology solution providers. The software integrates a broad range of critical business systems, including customer relationship management (CRM), service desk, tech scheduling, project management, billing and reporting, and provides real-time service delivery intelligence to help users understand the factors that drive their business and their profitability.

Autotask is accessible from virtually any computing or mobile device connected to the Internet and features a world-class API that seamlessly integrates with the other systems and tools that providers rely on to run their businesses.

For more information about Autotask Corporation and products, please visit www.autotask.com or call 518-720-3500 Ext. 1.

About independenceIT

independenceIT (iIT) is the software company exclusively focused on driving recurring revenue for VARs, ISPs and MSPs. iIT’s channel partners successfully use its Cloud Workspace™ Suite to rapidly deploy and provision state-of-the-art applications and services that are proven to dramatically improve customer retention and increase the value of their business. Leading global companies rely on iIT to simplify and improve the delivery, administration and management of cloud and mobile services. Please visit www.independenceit.com for additional information.