AdvancedMD Clients Enjoy a Smooth NPI Transition
SALT LAKE CITY (Business Wire EON) July 16, 2008 --
AdvancedMD Software Inc. (www.advancedmd.com),
the leading provider of Web-based
practice management solutions for physician offices, management
services organizations and medical billing services, is pleased to
announce the success of their advance work with providers in preparing
for the National Provider
Identifier (NPI) requirement. Even though healthcare industry claims
processors and claims-flow watchers reported at least a four-fold
increase in rejected claims and huge support call spikes after the May
23 CMS deadline for submitting NPI only, AdvancedMD’s
preparation kept claim rejections and support volumes flat to a 12-month
average for the company’s clients nationwide.
As part of the transition, AdvancedMD began proactively educating and
training their extensive network of over 8,500 providers across all 50
states more than two years ago. Offering automatic file updates,
external educational material, claim flow monitoring and non-compliant
claim identification, AdvancedMD worked to assist its clients with the
changeover, helping each to feel prepared for the new requirement used
now exclusively for electronic healthcare claims.
“All over the country, physicians are having
real trouble getting their claims paid because of the recent NPI issues,”
said Ken
Meyers, AdvancedMD’s Vice President of
Operations. “That’s
a real interruption to cash flow and health of the practice. Because
AdvancedMD is a true Software as a Service company (SaaS), we were able
to quickly provide the enhancements and changes to our application
necessary to minimize the impact to our end users.”
Linda Ramsey, Baylor Transplant Services Supervisor, uses AdvancedMD to
manage billing and collection services for the Baylor Regional
Transplant Institute, the largest multi-specialty transplant center in
the country. According to Ramsey, although GE Healthcare (another system
in use in their operation) was aware of the upcoming mandate, AdvancedMD
educated them on how compliance and readiness concerning National
Provider Identifiers for enterprise-class medical billing services would
impact their claims flow. Originally concerned that she would have to
manually update every insurance master file to comply with the new
requirement, AdvancedMD completed the task automatically, saving the
office not only time, but money.
“We had started updating our database, but
knew that it was going to be an overwhelming task transitioning over 800
physicians,” Ramsey said. “As
part of the changeover, AdvancedMD offered a free opt-in service to have
all carrier files automatically updated. Because AdvancedMD prepared us
effectively, things went over smoothly and we have not seen any increase
in rejected claims based upon ineffective NPI compliance.”
About AdvancedMD Software
AdvancedMD Software, Inc., headquartered in Salt Lake City, Utah, is the
leader in Web-based medical billing and practice management software.
AdvancedMD Software brings to market AdvancedMD, a full-featured medical
billing and scheduling solution and AdvancedEMR, a flexible electronic
medical records management system. AdvancedMD solutions include free
technical support, world-class security and fully HIPAA
compliant accessibility. For more information please visit www.advancedmd.com.
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