HireRight Receives Prestigious ACE Award for Excellence in
Customer Satisfaction
IRVINE, Calif. (Business Wire EON) May 15, 2008 --
HireRight, Inc. (Nasdaq: HIRE),
a leader in on-demand employment
screening solutions, today announced that it has received an Achievement
in Customer Excellence (ACE) Award from CustomerSat,
the leader in real-time customer feedback solutions. The Award uses
objective statistical analysis to measure and demonstrate success in
customer satisfaction and loyalty.
“We are honored to be recognized with the ACE
Award for achievement in customer excellence,”
stated Eric Boden, chairman and chief executive officer, HireRight. “HireRight
is committed to our customers’ hiring success,
and we know that providing responsive, high-quality customer service is
a critical part of an effective employment screening program. By
combining our on-demand screening solutions, outstanding account
support, and continual feedback from our customers, we strive to deliver
the best available overall user experience in the market.”
The CustomerSat ACE Awards certify, acknowledge, and celebrate
outstanding achievement in customer satisfaction. Qualifying performance
is a combination of customer satisfaction mean scores and top-box rating
percentages maintained during the measurement period. CustomerSat
endeavors to ensure that the survey processes on which metrics are based
are rigorous, defensible and repeatable. Surveys may use either a census
of customers or representative sampling with specified minimum
confidence levels and maximum margins of error.
About CustomerSat, a MarketTools company
CustomerSat is the leading provider of enterprise solutions for
measuring, analyzing and managing enterprise-wide action based on
customer satisfaction and loyalty feedback. With advanced technologies
and proven market research techniques, CustomerSat delivers feedback
solutions for service and support, sales and marketing, HR, channel and
partner management, IT, website operations and e-commerce, supply chain
management and investor relations. CustomerSat is a MarketTools company
and is headquartered in Mountain View, California, with offices in North
America and Europe. For news, product demonstrations and other company
information, visit www.CustomerSat.com
or call 1-800-372-7772.
About HireRight
HireRight is a leading provider of on-demand employment
background and drug
screening solutions that help employers efficiently implement,
manage and control screening programs. Many companies, including more
than 65 of the Fortune 500, trust HireRight because the company delivers
customer-focused solutions that provide greater efficiency and faster
results. HireRight also provides pre-integrated
employment screening services through enterprise e-recruiting
solutions from top providers such as Oracle/PeopleSoft, Taleo, Vurv,
ADP/VirtualEdge and PeopleAdmin. HireRight’s
worldwide headquarters are located in Irvine, California with offices
and affiliates around the globe. For more information, visit the company’s
web site at www.hireright.com.
Safe Harbor Statement under the Private Securities Litigation Reform
Act of 1995: All statements included or incorporated by reference in
this release may contain forward-looking statements based on our current
expectations, estimates and projections about our industry, management’s
beliefs, and certain assumptions made by us. Words such as “anticipates,”
“expects,” “intends,”
“plans,” “believes,”
“seeks,” “estimates,”
“may,” “will”
and variations of these words or similar expressions are intended to
identify forward-looking statements. These statements include, but are
not limited to, any statements or implications contained herein
regarding the ongoing satisfaction of our customers, their user
experience and their continued loyalty to our company, and any
statements or implications contained herein regarding the future success
of our products and services or our business in general. Such statements
speak only as of the date hereof and are subject to change. We undertake
no obligation to revise or update publicly any forward-looking
statements for any reason. These statements and implications are not
guarantees of future performance and are subject to certain risks,
uncertainties and assumptions that are difficult to predict. Therefore,
our actual results could differ materially and adversely from those
expressed or implied in any forward-looking statements as a result of
various factors. Important factors that may cause such a difference
include, but are not limited to our failure to satisfy and/or retain our
customers and the general economic and political conditions that may
impact our operations and our revenues. Further information on
HireRight, Inc., including additional risk factors that may affect our
forward looking statements, is contained in our Annual Report on Form
10-K for our fiscal year ended December 31, 2007, and in our other SEC
filings that are available through the SEC’s
website (www.sec.gov).
© Copyright 2008 HireRight, Inc. All rights
reserved. HireRight is a registered trademark of HireRight, Inc.
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