Plateau to Propel Mercury Marine’s
Service, Sales and OEM Online Learning Initiatives
Dealers and Partners in the U.S. and Canada Will Have 24/7 Access to
Multilingual Sales and Services Training Through Mercury University
ARLINGTON, Va. (Business Wire EON) April 21, 2008 --
Plateau Systems, a
leading provider of talent management software, content and services,
today announced that Mercury
Marine, the world leader in marine propulsion technology, will
deploy Plateau’s Talent
Management and iContent
solutions to provide its dealers and partners with greater access to the
most advanced sales and service training programs in the industry.
Plateau’s solutions will streamline the
delivery and management of Mercury University sales and service training
programs across more than 5,000 Mercury Marine dealers and OEM partners
throughout the United States and Canada.
“Our dealers and partners are critical to our
leadership in the global marine industry,”
said Brad Weber, Director of Field Service Development and Operations
for Mercury Marine. “Our reputation, along
with the reputation of our dealers and partners, relies on our ability
to evolve with our industry. By providing the most up to date training
around the marine industry through Mercury University, we are arming our
dealers and partners with valuable tools and services they need to
achieve their business goals. Mercury’s
ongoing investment in technologies and services that benefit our dealers
and partners is a significant competitive differentiator and a primary
reason we have expanded our leadership in this industry.”
Underpinned by Plateau’s Learning
Management System, Mercury University will be accessible anytime,
anywhere and to any user across Mercury Marine’s
extended enterprise. Plateau will allow administrators to track training
and course completions and deliver tests and exams to assess knowledge
and provide certifications for Mercury’s
dealers and OEM partners. This new learning management system will
provide Mercury Marine’s dealers and partners
with immediate, 24/7 access to the company’s
sales and service related training programs, eliminating the delays
brought about by differing time zones, business hour availability, and
delivery of training disks.
Underscoring its commitment to providing users with anytime, anywhere
access to training, Mercury University will deploy Plateau
Offline to provide dealers and partners throughout North American
with access to learning material even when they are not connected to a
network. This option allows users to download and complete course
content from their desktops and ensures that the training results will
automatically synchronize the next time they reconnect to the system.
This feature also allows users to pause training and resume at a later
time from that point, without having to reload or restart the course.
Mercury University will utilize Plateau’s
popular iContent solution to manage, deliver and track all of its
training content across its partners and dealer ecosystem. Through this
content-as-a-service offering, partners and dealers will have access to
Mercury University’s industry-leading
training content anytime, anywhere in a secure, hosted environment.
“Talent management is moving beyond the
corporate boundaries of employee training and becoming an important
piece of an organization’s extended
enterprise,” said Paul
Sparta, Chairman and CEO of Plateau. “We
understand that dealers and partners are critical to a company’s
business, and by giving Mercury University the tools and technology to
train and test their business partners, regardless of location, time or
on-line status, they can be confident their company’s
reputation and products continue to be the best in the industry.”
About Plateau
Plateau is a leading provider of talent
management software, content and services
designed to increase workforce productivity and drive business
success. Plateau’s award-winning
software is powering talent management initiatives across some of the
world’s most
successful organizations, including the American Red Cross, General
Electric, the Internal Revenue Service, Capital One Services and the National
Aeronautics and Space Administration (NASA). Industry analysts at
Bersin & Associates, Forrester Research and other leading information
and technology research and advisory firms continue to recognize Plateau’s
leadership in delivering best-in-class functionality, technology and
customer satisfaction. Plateau is headquartered in Arlington, Virginia
and has offices across the United States, Europe and Asia Pacific. For
more information, please visit www.Plateau.com.
About Mercury Marine
Mercury Marine is the world’s leading
manufacturer of recreational marine propulsion engines. A $2.3 billion
division of Brunswick Corporation (NYSE:BC), Mercury and its 6,200
employees worldwide provide engines, boats, services and parts for
recreational, commercial and government marine applications. Mercury’s
industry-leading brand portfolio includes Mercury and Mariner outboard
engines; Mercury MerCruiser sterndrives and inboard engines; MotorGuide
trolling motors; Mercury and Teignbridge propellers; MotoTron electronic
controls; Mercury inflatable boats; Mercury SmartCraft electronics; and
Mercury and Quicksilver parts and oils. In 2008, Mercury Marine’s
OptiMax engine was ranked "Highest in Customer Satisfaction with
Two-Stroke Outboard Engines" by J.D. Power and Associates for the third
consecutive year. More information is available at mercurymarine.com.
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