NetOp Tech Launches NetOp Mobile and Embedded Guest Offering Remote
Support from Mobile Devices
Newest Version of Software Allows Helpdesks to be Mobile Providing
Assistance from Handheld PCs and Cell Phones
CHICAGO (Business Wire EON) November 27, 2007 --
NetOp Tech Inc., a fully
owned subsidiary of Danish IT company, Danware A/S, today launched in
the United States NetOp
Mobile and Embedded Guest, remote control software allowing
technical IT support from mobile devices such as handheld PC or cell
phones. The new software provides a high degree of flexibility and
mobility by allowing company helpdesks to not only provide support to
field workers with mobile devices, but to provide that support from
another mobile device.
NetOp Mobile and Embedded
Guest is an extension of Danware’s NetOp
Remote Control software and allows corporate IT and helpdesk management
to remotely control and support the mobile devices being used by
personnel from the field. It can be used for securely transferring
files, updating software, messaging and technical support. Before,
remote technical support remote had to take place from an administrator’s
PC or workstation, with NetOp
Mobile and Embedded Guest technical assistance can take place from
mobile devices anywhere a network connection is available.
”NetOp®
Mobile & Embedded Guest is a fantastic remote management tool.”
said Peter Grøndahl, managing director,
Danware. ”It creates more flexible conditions
for taking control of mobile units, which is a significant advantage in
an age in when the number of mobile employees is growing steadily. NetOp®
Mobile & Embedded Guest supports data exchange and protects
critical business resources regardless of where you are. This
flexibility means considerable savings for companies.”
Remote control via NetOp®
Mobile & Embedded Guest supports major platforms, including
Windows, Linux, and Macintosh. The program enables a helpdesk employee
to use a mobile unit to take control of any other networked device
including another mobile device or a PC workstation. Routine maintenance
may be carried out without any interruptions for the user and the new
software uses the same interface as all other NetOp Remote Control
software.
NetOp®
Mobile & Embedded Guest uses the most secure encryption
available. All data is transferred through NetOp®’s
own communication system -- NetOp® Gateway.
Secure remote control can take place through firewalls via the Internet
protecting against unauthorized access to the network and at the same
time allowing secure interaction between NetOp®
modules.
”Data transferred between guest and host
modules may be encrypted by means of Advanced Encryption Standards
(AES), ensuring optimum security,” said Tonya
Hottmann, head of marketing for the Americas for NetOp
Tech. “This maximizes the efficiency of
technical support in a company giving helpdesk personnel the flexibility
and mobility to work remotely from the field on computers and devices
anywhere in the company without compromising security.”
NetOp®
Mobile & Embedded 9.1 Guest supports remote control of the
following operating systems:
-
Windows Vista, Server 2003, XP, 2000, NT 4.0, ME, 9x
-
Windows Mobile, Windows Embedded CE
-
Linux
-
Solaris
-
Mac
-
OS/2
About NetOp Tech Inc.
NetOp Tech, Inc. is the
U.S. subsidiary of Danware, a Danish software company. Danware’s
core business is to develop and market, through a certified channel of
NetOp Partners, software products based on the NetOp core technology –
a technology enabling swift, secure and seamless transfer of screens,
sound and data between two or more products. For more information, visit
the NetOp Tech Inc. Web
site at www.netoptech.com
About Danware
Danware develops and markets software products based on the NetOp core
technology—a technology enabling swift,
secure, and seamless transfer of screens, sound, and data between two or
more computers. The company’s three product
areas are Desktop Management, Education and Security. Seventy-six
percent of Danware’s revenue is generated
outside Denmark through subsidiaries in the US, the UK, and Germany, as
well as via partners in individual countries.
In 2006, products from Danware were sold to more than 70 different
countries. Danware’s headquarters are located
in Birkerød, north of Copenhagen. The company
had 84 employees at the end of 2006 and a turnover of DKK 97.9 million.
The company’s shares are listed on the
Copenhagen Stock Exchange and are part of the Small Cap+ index
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