New Edge First to Offer MPLS Classes of Service Over DSL Networks
New Service Helps Businesses Avoid Data Bottlenecks, Hold Down
Network Costs
VANCOUVER, Wash. (Business Wire EON) April 14, 2008 --
New Edge Networks, the business communications unit of EarthLink Inc., (NASDAQ:
ELNK), today became the first telecommunications company to offer a
new network service that allows businesses to tag and prioritize data
traffic over DSL access using up to five MPLS classes of service.
New Edge previously
announced plans in January to offer up to five classes of service
over DSL and on Monday launched its service following nearly three
months of successful testing. Until now, data traffic tagging and
prioritization with true classes of service were available only on more
costly T1 lines with MPLS.
New Edge offers its new service directly and through selling partners
nationally in most areas where DSL is available.
“This breakthrough service helps small and
midsize businesses avoid network congestion problems due to the
convergence of communications applications such as VoIP phone calls and
other latency-sensitive services over DSL access,”
said Greg
Griffiths, vice president of marketing for New Edge Networks. “Network
bottlenecks and data traffic congestion bog down application performance
and business productivity.”
To stay competitive, small and midsize businesses are deploying a myriad
of new applications to drive efficiency, improve customer service, and
enhance profitability. But as applications and data traffic mount, a
business is faced with the need to get more bandwidth or better
throughput. Many businesses are deferring desirable applications because
they cannot yet make a business case to step up to the next performance
level, which is usually a T1 line with MPLS.
“MPLS with class of service over DSL closes
the large pricing gap between traditional business-class DSL and a full
T1 line,” Griffiths said. “It
also allows businesses to add additional applications over their
DSL-based network without the risk of compromising performance.”
New Edge is pricing its new service with a $100 premium over the cost of
a fully managed DSL-based private network, which averages about $140 a
month, per location. This price step-up includes bandwidth optimization
with up to five classes of service over DSL access, improved service
level guarantees, and a Cisco router upgrade.
In contrast, the monthly cost for a T1 line can start at about $500,
depending on distance and geographic area. With some carriers, MPLS
classes of service and T1 network management are added options.
With MPLS class of service over DSL, businesses can hold down their
monthly communications costs while optimizing use of high-speed,
low-cost DSL access commonly used for wide area networks.
“MPLS over DSL also is an attractive
cost-saving option for businesses that previously were forced to use T1
at all locations,” Griffiths said. “Now
businesses can mix and match access technologies based on the specific
needs at each location without compromising the value of key MPLS
benefits.”
New Edge instituted improved service level guarantees on its new
service. These include an 18-hour mean time to repair (MTTR) for a DSL
line with the class-of-service option. The industry benchmark MTTR for a
regular DSL line is 24 hours. In contrast, the MTTR for a more costly T1
line is four hours.
New Edge also is extending its service level guarantees for class of
service on T1 MPLS lines to DSL. A comprehensive service level guaranty
is available at www.newedgenetworks.com/support/sla.xea
More information about New Edge Networks’
MPLS networks with class of service over DSL is available at www.newedgenetworks.com/products/mpls/
New Edge is targeting businesses in various industries that have diverse
location sizes where a blend of DSL and T1 technology is of value. These
industries include banking, manufacturing, transportation, and retail,
among others. Businesses in these industries typically use multiple
applications over their networks and plan to add others.
About New Edge Networks
New Edge Networks builds and manages private IP-based wide area networks
that do not use the public Internet. Connecting business sites at
virtually any address in the United States, New Edge allows businesses
to choose any blend of available access technologies –
from DSL and T1 lines to fiber-optic connections –
for building private and secure MPLS networks with performance
guarantees. A wholly owned subsidiary of Atlanta-based EarthLink Inc., (NASDAQ:
ELNK), New Edge is based in Vancouver, Wash. For more information
visit www.newedgenetworks.com
or call 1-360-693-9009.
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