IDS Launches Solution to Help Radiology Practices Take the Guess-work
Out of Turn-Around Times and Referrals
Product Born out of a Need for Operational Transparency Ends
Finger-Pointing
FORT LAUDERDALE, Fla. (Business Wire EON) April 21, 2008 --
Integrated Document Solutions, Inc. (IDS) today announced the launch of Referral
Marketing Manager, a powerful management tool designed to provide
radiology practices granular oversight of their report turn-around times
and referral sources, ensuring that key business decisions are based on
sound data.
Born out of a desire to understand exactly when and why a radiology
practice’s report turn-around times and
referral volumes drop, Referral Marketing Manager generates real-time
graphs and reports that help IDS clients quickly identify internal
issues and validate performance with staff and clients.
“Human perception can be unreliable, but the
data is indisputable,” said Yaniv Dagan, CEO
of IDS. “The Referral Marketing Manager keeps
everyone on their toes because of the level of transparency it provides.
From tracking the referral source of each study to measuring lag at each
point in the workflow, it’s truly illuminating
for the practice that uses it,” he said.
As a result, practices can analyze report approval times, tabulate
studies by referring physician, location, date, and generate trend
reports, providing key information to managers and principals.
In addition, the solution includes a customer relationship management
(CRM) component to help marketers and administrators manage their
interactions with current and prospective referring physicians. A
contact manager and call scheduling module allows marketers to manage
their daily call volumes and for administrators to confirm that regular
follow-up efforts are being made.
About IDS
Integrated Document Solutions (IDS) is a privately-held technology
solutions and services company providing workflow and forms management,
speech automation, dictation-transcription, and productivity measurement
tools for healthcare and general business. Based in Ft. Lauderdale FL,
the company’s products and services securely
automate the tasks associated with document lifecycles including
creation, capture, distribution, archiving and retrieval, and can be
deployed independently or as an integrated suite of solutions. For more
information visit www.idssite.com.
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