Symphoniq Announces TrueView 2.0 Real User Monitoring Solution for
Rich Internet Applications
Latest Release Extends TrueView’s Web
2.0 Capabilities to Include Real-user Monitoring and Diagnostics for
AJAX, Flash, and Silverlight
SAN FRANCISCO (Business Wire EON) April 22, 2008 --
Symphoniq Corp., a pioneer in real end user performance monitoring,
today announced the immediate release of TrueView 2.0. Designed as an
extensible architecture, TrueView 2.0 rapidly adapts to evolving
customer Web application management needs and has now added support for
all major Rich Internet Applications (RIA) platforms. Powered by
Symphoniq’s patent-pending TRUE technology,
TrueView 2.0 provides visibility into Web applications including Ajax,
Flash/Flex and Silverlight to monitor how usage and performance are
affecting the end user.
As businesses rapidly adopt Web 2.0 technologies to drive customer
loyalty and revenue growth through a richer user experience, they often
experience unforeseen performance issues. With TrueView 2.0, Symphoniq
provides leading web application management for every generation of Web
applications, including Web 1.0, 2.0 and beyond. TrueView 2.0 helps
organizations to ensure end user performance levels for their rich
internet applications via tagging and tracing problem transactions to
provide unprecedented visibility in heterogeneous environments.
“In the current climate in the Web 2.0 sector,
every new Web-oriented startup company looking to break into the market
will utilize Web 2.0 technologies, especially Ajax, to present a desired
level of technical competence,” according to
Ray Valdes, research director at Gartner. “With
this adoption comes a genuine risk of performance degradation. With low
latency likely being the single-most important factor in driving a
positive user experience, it is essential to monitor the applications so
that user behavior can be analyzed and understood in the context of
business activity, and the page flow tuned appropriately.”
With highly collaborative and interactive Web applications used by
millions of businesses and consumers daily, Web 2.0 applications present
new management challenges as well as unprecedented levels of brand risk.
TrueView 2.0 helps organizations address these complex management
challenges for every generation of web technology.
“Symphoniq continues to respond to the
management needs of our customers with support for cutting-edge Web 2.0
application technologies,” said Hon Wong, CEO
and co-founder of Symphoniq. “Our TRUE family
of products uses real users and real transactions to detect and isolate
web performance problems in real time. TrueView 2.0 represents the
evolution of our TRUE technology to address the changing needs of the
market so our customers can optimize their web application and
infrastructure performance. TrueView 2.0 highlights include:
-
Enhanced user interface leverages Web 2.0 technology to provide a
richer set of data to the people who need it, both on the business and
technical side
-
Support for monitoring popular Web 2.0 technologies such as AJAX,
Flash and Silverlight from the browser
-
Support for tagging and tracing page and non-page based requests
through every tier of an application stack, isolating performance
problems at the server, service, method call or SQL query level
-
Support across heterogeneous environments including J2EE & .NET
TrueView 2.0, built from TRUE technology is immediately available. For
more information, please visit www.symphoniq.com,
email sales@symphoniq.com or
visit booth number 314 at this week’s Web 2.0
Expo (http://www.web2expo.com/).
About Symphoniq
Symphoniq Corporation (www.symphoniq.com)
provides the industry’s first end user
experience monitoring solution to identify infrastructure problems with
real transactions, as experienced by real users, in real time. The
company’s patent-pending TRUE (The Real User
Experience) technology delivers an early warning system that detects and
isolates Web application performance problems before they cost companies
revenue, resources and operating budget. Symphoniq TrueView provides the
insight organizations need to optimize their infrastructure and
resources to address the new performance challenges created by complex
Web architectures including SOA, SaaS, Web services and Web 2.0.
Symphoniq partners with industry leaders including F5, Citrix and
Microsoft, and is a privately held company headquartered in Palo Alto,
California.
Symphoniq and TrueView are trademarks of Symphoniq Corporation and may
be registered in the US Patent and Trademark Office and in other
countries. All other trademarks and registered trademarks are the
property of their respective owners.
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